---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Infrastructure Security

# Infrastructure Security {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Infrastructure security tools to create, upload, and manage certificates your
instance uses to encrypt traffic from client to server.
The Infrastructure Security plugin provides the tools that you can use to manage the Transport Layer Security (TLS) ciphers and certificates. Your instance uses TLS to encrypt traffic from the client to your server.  

Select the ciphers used on your instance
:   Navigate to AllInfrastructure Security SettingsTLS Settings to configure which TLS 1.2 ciphers your instance uses and the order in which they are tried. TLS 1.3 ciphers are fixed and cannot be modified. Custom ciphers can be configured through Customer
    Support.

Generate and upload your own certificates
:   Use the infrastructure security tools to generate your own certificate signing requests, which can be signed by the certificate authority of your choice. Navigate to AllInfrastructure Security SettingsUpload Certificate to upload the signed certificate to your instance's load balancer. See [Generate a Certificate Signing Request](https://www.servicenow.com/docs/xFd1SCondDHu8Tz8ww3Hbg "Use the Generate Certificate Signing (CSR) page to create a certificate signing request to support customer-signed certificates for your instance load balancer.").

Monitor the status of your ciphers and certificates
:   Use the AllInfrastructure Security SettingsTLS Settings History and AllInfrastructure Security SettingsView SYOC Settings pages to view the status of changes you have made to your ciphers and certificates.

## Install the Infrastructure Security plugin {#infrastructure-security__section_tkp_sfc_wtb}

Install the ServiceNow Infrastructure Security Settings
(com.glide.infrastructure_security) plugin to get started using these features. For details on
plugin activation, see [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).

After installing the plugin, enable Sign Your Own Security (SYOC) functionality by setting the sn_infra_sec.syoc.enabled system property to <kbd class="ph userinput">true</kbd>.  
Note:  
If the sn_infra_sec.syoc.enabled property isn't available on your instance, you must create it. For details on this process see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).
* **[Generate a Certificate Signing Request](https://www.servicenow.com/docs/xFd1SCondDHu8Tz8ww3Hbg)**   
  Use the Generate Certificate Signing (CSR) page to create a certificate signing request to support customer-signed certificates for your instance load balancer.

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