---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Authentication metrics

# Authentication metrics {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View metrics related to authentication on your instance from a dashboard.
This page displays cards with information on metrics related to authentication. Each card displays a trend line for the following metrics:

* Users enrolled for MFA: Total count of users enrolled to use MFA.
* Users using MFA bypass: Total count of users who are circumventing multi factor authentication.
* High privileged non-MFA user: Total count of high-privileged users that are not using MFA.
* Active MFA users: Total count of MFA users that are active on your instance.
* Locked out MFA users: Total count of MFA users who are locked out on your instance.
* Web service account user: Total count of users with web service account only.
* X509 certificates expiring: Total count of X509 certificates that are expiring in the next 30 days.
* Biometric scanner/Hardware key users: Total count of users login with biometric scanner or Hardware key.
* REST API's Without Access Policy: Total count of users login without REST API's Access Policy.
* Integration Accounts without Web Service Access Only Flag enabled: Total count of users login without Integration Accounts Web Service Access Only Flag enabled. To clear entries from the enforcement table, see [Multi-factor Authentication enforcement](https://www.servicenow.com/docs/wyTrgvakbB6zHn2y1JsEcA "MFA is enforced for non-SSO logins to ServiceNow starting with the Yokohama release.").

{#authentication__ul_tzg_jvf_3xb}

Select the cards to view the individual metrics page with additional details.

Select the +Create task button to create a Security Task related to a metric. For details on Security Tasks, see [Security Tasks](https://www.servicenow.com/docs/6w5FdRYSO1LTXOUfyeJrRQ "Use Security Tasks to monitor, prioritize, and assign all your security-related tasks in one place.").