Complete a security best practice

Learn how to complete a security best practice on your ServiceNow instance.

Before you begin

Role required: admin

About this task

Complete the following steps to implement security best practices on your ServiceNow instance.

Procedure

1. Access Security Best Practices by selecting All on your ServiceNow instance and then entering best practice.
2. Apply a filter to view security best practices to implement.
   1. Navigate to the Best Practices table in the UI.
   2. Select the kebab menu, or the item with three vertical dots () in the Status column.
   3. Select the Open and In progress options, and then select apply.
3. Select the name of a security best practice to implement.
4. Select Go to next step.
5. Select a task step from the task steps list.
6. Select the caret down (v) icon to view the implementation instructions for that step.
7. Read the instructions and then implement them on your ServiceNow instance.
8. Select Mark step complete when you’re done with the task.
   Note:

   You can skip the task if you want to come back to it later, or if it doesn't apply to your organization's goals. In addition, you can reopen a completed task step by selecting the task step, and then selecting Restart step.
9. Select Complete Best Practice.

   You can complete a security best practice at any time. You don’t have to complete all the steps and it’s ok if you skip them. However, consider inserting a comment in the Activity subtab when completing a security best practice when you have not completed all the steps for an audit reference.