---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Scan findings

# Scan findings {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A finding is a reference to a record that has violated a rule from a check on the instance. You can find the source record and additional information about the triggered rules, and how to resolve the finding.
Navigate to the Findings tab to view scan findings in a list. The cards above the list provide a count of the findings that match specific criteria listed on the card. Select any of these cards to filter the
list to show only those that match the criteria.

Select the +Create task button to create a Security Task to resolve a finding. This button appears both on the list and within the finding record. For details on Security Tasks, see [Security Tasks](https://www.servicenow.com/docs/qd3ZhynMRXewTLU8VJEJYA "Use Security Tasks to monitor, prioritize, and assign all your security-related tasks in one place.").

## Scan findings {#scan-findings__section_f1q_md1_bfc}

Select a link under the Created column to view a finding record, which displays granular details related to a specific finding.

Category
:   Security category associated with the scan. For example, access control or malicious code.

Priority
:   Severity of the security risk: 1 is highest priority while 4 is lowest.

Mute Reason
:   Reason for muting the finding.

Source
:   Date the finding was created.

Description
:   Brief explanation of the scan.

Details
:   Specific instructions and context related to the record that the finding was raised for.

Resolution Details
:   Instructions on how to resolve issues reported by the scan.

Findings can be muted by selecting the Mute / Unmute button. When muting a scan finding, you're prompted a reason for muting the finding. Findings muted in the last six months are available in the muted
findings card in the Scan Findings page.