Security Center

ServiceNow Security Center is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience.

Security Center is a free application that administrators can download from the ServiceNow Store. It’s installed by default starting with the Vancouver release. It’s also made available in the ServiceNow Store every quarter, between family releases, to facilitate faster adoption of new functionality.

Important:

Instance Security Center (ISC) has reached the end of sales as of September 2024, and is no longer supported or available for activation.

Security Center (SSC) is the recommended solution going forward. For more information, see Instance Security Center to ServiceNow Security Center migration.

Get started

	Security center landing Use the Security Center landing page to find the information and tools you need to secure your instance.
Security configuration console Use the Security configuration console to get a quick overview of the security posture of your instance on the overview page.	Security monitoring console Supervise security notifications and metrics to stay informed about potential security risks on your instance.	Security posture console Improve your security posture with comprehensive visibility and step-by-step instructions.
	Security banner announcements Supervise security notifications and metrics to stay informed about potential security risks on your instance.

Troubleshoot and get help

• Ask questions and explore other resources for Security Center in the Security Operations section of ServiceNow Community.
• Search the Known Error Portal for known error articles
• Contact Customer Service and Support

• Security Center landing page
  Use the Security Center landing page to find the information and tools you need to secure your instance.
• Security Tasks
  Use Security Tasks to monitor, prioritize, and assign all your security-related tasks in one place.
• Security posture console
  Improve your ability to identify, respond to, and recover from security threats with comprehensive visibility and step-by-step instructions.
• Access Management
  Use the tools in the Access Management section verify that your data is only accessible to the users and processes that need it.
• Security configuration console
  Use the security configuration page to get an overview of the security posture of your instance. View your hardening compliance score, discover graphical trends, analyze the top non-compliant hardening settings, and see the results of your security scans.
• Security monitoring console
  Supervise security notifications and metrics to stay informed about potential security risks on your instance.
• Security learning
  Access security learning materials from a single page.
• Security banner announcements
  Enable security banner announcements to stay informed about urgent and critical security alerts using high visibility banners visible to administrators within the instance UI.
• Granular roles for Security Center
  Use the new Security Center admin role to grant users security center administrative capability without using the admin role.