Column Level Encryption Guided Tour

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The tour gives a brief overview of the Column Level Encryption setup needed to encrypt table fields or attachments.​ Steps for the creation of Field Encryption Modules, Module Access Policies, and Encrypted Field Configurations are also covered. The tour includes links to detailed documentation and the ServiceNow University Column Level Encryption Overview course.​

    Before you begin

    Role required: sn_kmf.crypto_manager or security_admin

    Note:
    The guided tour is not yet available when Next Experience is enabled.

    Procedure

    1. Navigate to the $pa_dashboards_overview.do UI page on your instance.
      For example: http://yourcompany.servicenow.com/nav_to.do?uri=%2F$pa_dashboards_overview.do​ Replace yourcompany with the name of your instance.
    2. Open the Show Help icon (Shows Toggle Help Sidebar icon in the upper left corner.​
    3. Select Take a Tour at the bottom of the sidebar​.
    4. Select Next to progress through the tour.
      The Column Level Encryption tour.