Securing custom apps with the Vault agents agentic workflow

  • Release version: Australia
  • Updated March 23, 2026
  • 1 minute to read

    • Use the securing custom apps with Vault agents agentic workflow to get recommended data classifications and available protections for a custom application.

    Securing custom apps with Vault agents agentic workflow overview

    When you install Now Assist for Vault, this agentic workflow is turned on by default.

    To modify the agentic workflow, duplicate it, and adjust the settings according to your requirements.

    Secure custom apps

    Get data classification and data protection recommendations for a custom application. The workflow requires that you have the sn_vault_console.vault_console_admin role and elevate to it.

    To access and configure the agentic workflow:
    1. Navigate to All > AI Agent Studio > Create and manage.
    2. Select Securing custom apps with Vault agents.
    Note:
    The securing custom apps with Vault agents agentic workflow is triggered automatically when you secure custom applications using ServiceNow Vault console dashboard. You can also invoke the agentic workflow manually in the Now Assist panel.

    AI agents used in the securing custom apps with Vault agents agentic workflow

    Table 1. AI agents names and descriptions
    Name Description
    Custom app recommendations agent Uses various tools to perform the following:
    • Analyzes the table schema and its metadata.
    • Uses the recommend column classifications skill to propose classifications for the data in the table.
    • Proposes available field encryption protection.
    • Proposes zero trust access and data privacy protection.

    There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available to you, see Find AI agents.