Configuring an address for VPN communication

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • To prevent conflict or overlap with internal ServiceNow networks or with another customer's internal IP address schemes, the instance requires that all tunneled traffic in the encryption domain use non-RFC-1918 addresses on both sides of the tunnel.

    Before you begin

    Role required: admin

    About this task

    The instance provides a single IP address for the source of queries into your network.

    Procedure

    Provide Network Address Translation (NAT), non-RFC-1918 addresses for each host that is integrating with the instance.