--- sourceDocument: Brazil ServiceNow AI Platform user interface sourceDocumentLink: https://www.servicenow.com/docs/r/platform-user-interface Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil ServiceNow AI Platform user interface ft:clusterId : - platux bundleId : - platux workflow : - Platform --- # Filters and breadcrumbs # Filters and breadcrumbs {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Filters and breadcrumbs Filters in ServiceNow allow you to apply conditions to a table to display a subset of data meeting those conditions. Breadcrumbs are a hierarchical list of these filter conditions shown at the top of a list, providing intuitive navigation through applied filters. They indicate the current filter state from the most general condition on the left to the most specific on the right. Users can click breadcrumbs to remove conditions or refresh the list results. Show full answer Show less ## Key Features * **Breadcrumb Navigation:** Clicking a breadcrumb removes all conditions to its right, while clicking the separator before a condition removes just that condition, enabling easy filter modification. * **Filter Application on New Records:** When creating a new record from a filtered list, the new record form presets field values based on the current filter. Fields can be excluded from this behavior using the `ignorefilteronnew=true` dictionary attribute. * **Right-Click Breadcrumb Options:** Provide advanced navigation, including opening filtered results in a new window, copying the URL for the filtered list, or copying the encoded query string for reuse in URLs or reference qualifiers. * **Quick Filters:** Right-clicking a field value allows quick filtering options such as Show Matching, Filter Out, and for date fields, Show Before or Show After. * **Filter Management:** Users can save, apply, edit, or delete filters depending on their access rights. Administrators have enhanced capabilities to manage filters via the Filters table \[sysfilter\]. * **Encoded Query Strings:** Complex filters are represented as encoded query strings, which can be copied from breadcrumbs and used for advanced filtering scenarios, including URLs and reference qualifiers. * **ESS Portal Configuration:** Administrators can configure the ESS portal to allow unauthenticated users to see filters and breadcrumbs using script includes. ## Practical Benefits for ServiceNow Customers This functionality enables efficient data navigation and filtering, helping users quickly find and work with relevant records. Breadcrumbs provide a clear visual representation of applied filters and simplify modifying them. The ability to copy encoded queries and URLs facilitates sharing and reusing filter conditions. Preset values on new records help maintain consistency and speed data entry when working within filtered contexts. Administrative control over filters ensures governance and tailored user experiences. A filter is a set of conditions applied to a table to help you find and work with a subset of the data in that table. You can apply, modify, create, and save filters. A hierarchical list of conditions at the top of the table --- breadcrumbs --- indicates the current filter. Breadcrumbs offer a quick form of filter navigation. They are ordered from left to right. The left condition is the most general, and the right condition is the most specific. Clicking a breadcrumb removes all the conditions to its right. Clicking the condition separator (\>) before a condition removes only that condition. By default, a user with no roles cannot see the breadcrumbs or filter. Administrators can configure the ESS portal to allow unauthenticated users to see breadcrumbs and filters by using a script include. For more information on using script includes to suppress breadcrumbs and filters, see [Use script includes to suppress filters and breadcrumbs](https://www.servicenow.com/docs/access?context=t_SuppressFiltersScriptInclude&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US) . Figure 1. Breadcrumbs, List v2 Examples: * Clicking Priority = 2 removes the condition Category = Software and returns all active incidents with a priority of 2. * Clicking the condition separator (\>) before Priority = 2 removes the condition Priority = 2 and returns all active incidents in the software category. * Clicking All removes all conditions and returns all incidents in the system. {#c_UsingFiltersAndBreadcrumbs__ul_akz_rt2_qv} Click a breadcrumb to refresh the list of records and show the latest information for those records. Note: Clicking the New button in a filtered list automatically applies the same filter to the new record. For example, clicking New in the Resolved Incidents list opens a record preset with State set to Resolved. In a list filtered for active, priority 1 incidents, clicking New opens a record preset with Active selected and Priority set to 1 - Critical. You can change the preset values on the form as needed. If there is a field you do not want to have populated in this way, you can add the following dictionary attribute to the field: ignore_filter_on_new=true. Additional navigational functions are available when you right-click a breadcrumb. {#c_UsingFiltersAndBreadcrumbs__table_wr2_3mw_tt__entry__2} | Option | Description | |-|-| | Open new window | Opens the results list for the breadcrumb in a new tab or window. | | Copy URL | Copies the URL to the clipboard for the results list of the breadcrumb. Follow browser instructions if browser security measures restrict this function. | | Copy query | Copies the encoded query to the clipboard for the breadcrumb. You can use this query in the URL of an instance or in the reference qualifier field of a dictionary entry. For example, if you are viewing a list of all active incidents with a high or medium impact, right-click the breadcrumb and copy the query active=true\^impact=1\^ORimpact=2. You can append this query to the end of the instance URL as follows: https://{instance_name}/incident_list.do?sysparm_query=active=true\^impact=1\^ORimpact=2 This selection is not available for the All breadcrumb. | [Table 1. Breadcrumb right-click options] {#c_UsingFiltersAndBreadcrumbs__table_wr2_3mw_tt} * **[Quick filters](https://www.servicenow.com/docs/0GuZ_ybROOgCqhML_r2mJA)** To quickly filter a list using a value in a field, right-click in the field and select Show Matching or Filter Out. For date fields, choose from Show Before, Show After, and Filter Out. * **[Filters](https://www.servicenow.com/docs/N_L8spZB3MmlqPf5ywohLw)** A filter restricts what records appear in a list by providing a set of conditions each record must meet to be included in the list. * **[Save and use filters in a list view](https://www.servicenow.com/docs/llpnmo4HSfLkKfOGcXPMHA)** Depending on your access rights, you may save filters for everyone, a user group, or yourself. You can apply saved filters and edit or delete them. * **[Filter admin functions](https://www.servicenow.com/docs/6577Zh0MHcYzxL8JiY4lzw)** Administrators can work with filters in the Filters table \[sys_filter\], including creating, editing, and deleting filters. * **[Encoded query strings](https://www.servicenow.com/docs/3SGn3LUjQgRlV9ifBbsTvw)** An encoded query string represents a complex filter on a list of records. **Related tasks** * [Generate an encoded query string through a filter](https://www.servicenow.com/docs/9HjX8DMLfRsdw8bIA7yJ1g "You can generate an encoded query string through a filter on any list and paste the string into a URL query or a reference qualifier.") **Related topics** * [Dictionary attributes](https://www.servicenow.com/docs/access?context=c_DictionaryAttributes&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US)