---
sourceDocument: Brazil ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-user-interface

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Knowledge Management widgets

# Knowledge Management widgets {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Knowledge Management widgets to build a knowledge base for your portal.

Knowledge Management widgets are included as part of the Service Portal - knowledge base plugin
\[com.glide.service-portal.knowledge-base\], which is activated automatically with the Service
Portal for Enterprise Service Management \[com.glide.service-portal.esm\] plugin.

For more information on knowledge management, see [Knowledge Management](https://www.servicenow.com/docs/access?context=knowledge-management&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US).
* **[KB also in Category widget](https://www.servicenow.com/docs/BsLQeyTw080WEhSM_w_EGw)**   
  List of articles also included within a particular category. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Article Comments widget](https://www.servicenow.com/docs/bB1XwBqEVbF6RbRejO24Hg)**   
  Rating and comment option for knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Article Page widget](https://www.servicenow.com/docs/Jih2VFMMBnHPTtJ12Gq2Cw)**   
  Use the Article page widget to view Knowledge Base articles within Service Portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Categories widget](https://www.servicenow.com/docs/A3uL4_81qiU5O5wLPJ~dJg)**   
  Lists the categories for your Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Category Page widget](https://www.servicenow.com/docs/LiGjB5NmGcmOnFPbuSRyNw)**   
  Articles and article preview within a particular category. Categories are specified within the Knowledge Base module. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Knowledge Bases widget](https://www.servicenow.com/docs/A3qgD~Dw~x~nWhOi7Ay0rQ)**   
  Give users the option to select which knowledge base to browse on your portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Most Viewed widget](https://www.servicenow.com/docs/8dT0iS6fTbMxu42RbGMbFQ)**   
  List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB News widget](https://www.servicenow.com/docs/oQHTzc_RP_UT~S0RTxQ~Xw)**   
  The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Search widget](https://www.servicenow.com/docs/qp87aux1UgfFtrlJDS5AaQ)**   
  The KB Search widget is a search widget that is specifically confined to the knowledge base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Top Rated widget](https://www.servicenow.com/docs/djvI1Qy7jjSOUa6uSIc3lw)**   
  Lists Knowledge Base articles with the highest rating. Ratings are determined by user feedback. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB View widget](https://www.servicenow.com/docs/_zwsRPIrqNCO~1RQXbyaJQ)**   
  The KB View widget is an example of how to structure a knowledge base page. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB View 2 widget](https://www.servicenow.com/docs/qA7Mmr1eJye7zzfpYupfkQ)**   
  The KB View 2 provides an alternative structure to the KB View widget to show a different example of how to display knowledge articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[Knowledge Breadcrumbs widget](https://www.servicenow.com/docs/uc2uSNdUwL9v4W9tHifz~g)**   
  Help users navigate a knowledge base by adding the Knowledge Breadcrumbs widget. You can use this base system widget as-is in your portal or clone it to suit your own business needs.