Register your PIV/CAC card for Service Portal login

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Register your Personal Identity Verification (PIV) or Common Access Card (CAC) card so that you can log in to your organization's portal without entering a password.

    Before you begin

    To register your PIV/CAC card, an administrator must activate certificate-based authentication and then set up PIV/CAC authentication. For more information on this setup process, see Personal Identity Verification (PIV) card or Common Access Card (CAC) based authentication.

    The following task assumes that you have a card reader connected to your system.

    Role required: none

    Procedure

    1. Log in to a portal using your user name and password.
    2. In the portal, open your user profile.
    3. Insert your PIV/CAC card into a card reader and then select Register your client certificate.
      Certificate selection for PIV/CAC authentication
    4. In the dialog box that appears, review the PIV/CAC certificate and then select Register.
      Dialog box to register your PIV/CAC certificate

      If the registration is successful, the system provides the following alert message: The PIV/CAC certificate has been successfully registered and linked to the user account.

      Close the dialog box to finish.

    Result

    The next time you log in to your portal, you can log in using your PIV/CAC card. To log in, insert your PIV/CAC card into a card reader and then select Login with PIV/CAC card.

    Login page with PIV/CAC option

    To log out of the portal, select your avatar and then select Logout. Then, close the browser window.