---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Add help to a field label on a form

# Add help to a field label on a form {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create field-level help in forms by placing help icons in individual fields
and converting the field labels to links to external or internal URLs.

## Before you begin

Role required: personalize_dictionary

## About this task

You can link to any type of file, document, or wiki, and open it in a separate
browser window. The following is an example of a form with field label help
enabled.  
Figure 1. Field label help enabled

## Procedure

1. Open the form.
2. Right-click the label for the field and select Configure Label.
3. Complete the form.  
   {#t_FieldLabelForm__simpletable_ecc_mdn_np__entry__2}

   | Field | Input value |
   |-|-|
   | Hint | Type text to use as a tooltip that appears when a user places the cursor on the field label. |
   | URL | Enter the URL of the target file to open when the field label or icon is clicked. This can be a complete URL to a file outside the instance, or a relative URL to a target on the instance. Note: Links aren't supported in Workspace. |
   | URL target | Not used. The help file opens in a new tab regardless of the URL target value. |
   [ ]

   {#t_FieldLabelForm__simpletable_ecc_mdn_np}
4. Click Update.

