---
sourceDocument: Brazil ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-user-interface

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Filtering on empty fields

# Filtering on empty fields {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Most filter operations do not return empty fields in their result set. You can create
a filter that displays records with an empty field value in addition to records that match
the initial filter conditions.

## About this task

For example, when viewing all records that are assigned to the Hardware group, to
include records with an empty Assignment group field,
complete the following steps.

## Procedure

1. Create the filter condition \[Assignment group\] \[is\] \[Hardware\].  
   Note:  
   This condition does not return those records where the Assignment group field is empty.
2. Click OR next to the original filter condition.
3. Create another filter condition of \[Assignment group\] \[is empty\].
4. Run the filter.
**Related concepts**   

* [Values for date/time fields](https://www.servicenow.com/docs/8I4ZrgcAMY7IQoJqvTq8QQ#c_ValuesForDateTimeFields "When you filter on fields of type date/time, such as the Created field on any task record, several time-related options are available, such as Today, This week, Last 3 months, and so on.")  
**Related reference**   

* [Comparing field values](https://www.servicenow.com/docs/eXKyMxt4rUTlk~1csIqBkQ "Field comparison allows users to evaluate equality between fields on the same table or on related tables by using operators in the condition builder.")