---
sourceDocument: Brazil ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-user-interface

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Emails

# Sending emails in Configurable Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how to send emails on a Configurable Workspace record page.

[Full email composer](https://www.servicenow.com/docs/BI7bNcUozur6~xlcN2yF4A "Create and send an email from a separate workspace tab.")
:   Create and send an email from a separate workspace tab.

[Mini email composer](https://www.servicenow.com/docs/S~KICBeozcCwBNzYMGtuVg "Create and send and send emails without leaving the record.")
:   Create and send and send emails without leaving the record.

[Edit and move recipients](https://www.servicenow.com/docs/r82IAxx0OToVk5oYjXMEZQ "Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.")
:   Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.

[Recipient shortcuts](https://www.servicenow.com/docs/lzVnl4Zep56EDjO9ueN~~A "Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.")
:   Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.

[Use keyboard shortcuts](https://www.servicenow.com/docs/o4QqoSq_8S9t1VcuQmTcxQ "Use keyboard shortcuts to view response templates, drafts, and email templates.")
:   Use keyboard shortcuts to view response templates, drafts, and email templates.