---
sourceDocument: Brazil Proactive Service Experience Workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/proactive-service-exp-workflows

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Proactive Service Experience Workflows

ft:clusterId :

    - psew

bundleId :

    - psew

workflow :

    - Customer and Industry


---

# Getting started

# Getting started with Proactive Service Experience Workflows {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Proactive Service Experience Workflows and complete the required implementation steps.
{#getting-started-psew__table_tzn_xsw_tjc__entry__2}

| Task | Description |
|-|-|
| [Install Proactive Service Experience Workflows](https://www.servicenow.com/docs/~SA~1QWLMM4S~ws2_~fskw "Install the Proactive Service Experience Workflows application on a development or test instance to access demo data and dependent plugins.") | Activate the Proactive Service Experience Workflows (sn_ind_tsm_sdwan). This plugin includes demo data and activates related plugins. |
| [Plugins installed with Proactive Service Experience Workflows](https://www.servicenow.com/docs/b2PjkmL~YjrCbFE4f82Mrg "The Proactive Service Experience Workflows plugin activates several related plugins if they aren’t already active.") | See the list of related plugins activated when you activate the Proactive Service Experience Workflows plugin. |
[ ]

{#getting-started-psew__table_tzn_xsw_tjc}
* **[Install Proactive Service Experience Workflows](https://www.servicenow.com/docs/~SA~1QWLMM4S~ws2_~fskw)**   
  Install the Proactive Service Experience Workflows application on a development or test instance to access demo data and dependent plugins.
* **[Plugins installed with Proactive Service Experience Workflows](https://www.servicenow.com/docs/b2PjkmL~YjrCbFE4f82Mrg)**   
  The Proactive Service Experience Workflows plugin activates several related plugins if they aren't already active.