---
sourceDocument: Brazil Proactive Service Experience Workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/proactive-service-exp-workflows

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Proactive Service Experience Workflows

ft:clusterId :

    - psew

bundleId :

    - psew

workflow :

    - Customer and Industry


---

# Technology Product Support Case

# Technology Product Support Case {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Technology Product Support Case feature to manage and resolve customer issues for digital products and services through guided playbooks and service portal.

## Get started {#tpsc-landing-page__psew-landing-page-section-1}

|-|-|
| [Explore Learn about Technology Product Support Case.](https://www.servicenow.com/docs/Ke9cTl657AVAdEwLeGdOXw "The Technology Product Support Case feature in the Product Support for Technology application enables technology companies to provide support for digital products and services.") | [Configure Configure Technology Product Support Case.](https://www.servicenow.com/docs/DilcP4OdSXz~RQc1fmlDWw "Learn how to install and configure the Product Support for Technology application.") |
| [UseUse Technology Product Support Case.](https://www.servicenow.com/docs/k~chGJ6sq1i~EXmw5IJYxA "Learn how to use Technology Product Support Case feature.") | [ReferenceGet additional details.](https://www.servicenow.com/docs/BaQYy1U75umq9se5tk7A3A "Reference topics provide additional information about the Technology Product Support Case feature.") |
| [Automate Use generative AI skills to automate technology product support case tasks.](https://www.servicenow.com/docs/B0jTEiFoZ4yzoWTH4e9JCQ "Use ServiceNow Otto to summarize test results for a technology product support case in Product Support for Technology.") |   |
[ ]

{#tpsc-landing-page__table_b4t_hhl_nnb}