---
sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/application-portfolio-management

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Enterprise Architecture (formerly Application Portfolio Management) portal

# Enterprise Architecture (formerly Application Portfolio Management) portal {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura

The Enterprise Architecture portal gives you an enterprise-wide applications landscape view of the number of applications and other key metrics. As an enterprise architect (EA), you can view and access
all the Enterprise Architecture modules from this portal.

You can navigate to the Enterprise Architecture portal page by clicking Enterprise ArchitectureEnterprise Architecture Workspace. The role required is sn_apm.apm_analyst.  
Importante:  
You're encouraged to use this feature in the Enterprise Architecture Workspace. Enable the Enterprise Architecture Workspace (sn_apm_ws) plugin from the [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/home).

For more information on Enterprise Architecture Workspace, see [Enterprise Architecture Workspace](https://www.servicenow.com/docs/exaST6eAWxHETqQboGXvdg "The Enterprise Architecture Workspace (EA Workspace) is part of the Enterprise Architecture application. It provides an interactive user interface to enable enterprise architects to stay up to date with their tasks, get insights, and monitor the health of the portfolio from a single location."). For specific documentation about these features in the Enterprise Architecture Workspace, see [Enterprise Architecture Workspace Overview](https://www.servicenow.com/docs/oCHKFGgk8oPnuxKSrAt4ew "The Enterprise Architecture Workspace has a consolidated user interface and is designed for different user roles.").

The Enterprise Architecture (formerly Application Portfolio Management) portal consists of four sections.
The sections provide a quick access to view the portfolios of business capability, information, application, technology, and create goals, demands, and programs.
Figura 1. Enterprise Architecture (formerly Application Portfolio Management) portal page

Business Portfolio
:   View the number of business capabilities defined by your organization that have been assessed and are yet to be assessed. View the number of business applications that support the capabilities but are at a major risk.

    * Click Hierarchy Map to [view the capability map](https://www.servicenow.com/docs/~WYxnsWQq3~UHgpR~87wAA "Capability-based planning helps you to understand your business capabilities, and the business applications that support them, to achieve your business goals.") in a new tab that displays the business capabilities and subcapabilities in a hierarchy.
    * Click [Business Planning](https://www.servicenow.com/docs/b0tE4xI9hut2GOGHU2dfdg "Capability-based planning directs toward planning, designing, and delivering effective plans of action to improve business capabilities in a business enterprise. The effective implementation of capability-based planning lies with the roles of business personas such as the business owner, application portfolio owner, and capability planner in understanding the existing capabilities and in planning to fill the technical gaps.") to navigate to the business planning portal.
    {#application-portfolio-management-home__ul_aty_2qs_g5b}

Information Portfolio{#application-portfolio-management-home__information-port-apm}

:   Capture the information from the assets of your organization as information objects. You can connect the information object to your business applications to have a portfolio of application information, ready and accessible
    to use at any time. The entities in the information portfolio are either configuration items or columns of tables. They are structurally designed to relate to each other either by CMDB CI relationships or by referencing
    the data columns of tables.

    The numbers below each entity of the Information Portfolio represent the following data:

    * Data Domains: Total number of records in the Data Domain \[sn_apm_data_domain\] table.
    * Information Objects: Total number of records in the Information Object \[cmdb_ci_information_object\] table.
    * Database Catalogs: Total number of records in the Database Catalog \[cmdb_ci_db_catalog\] table.
    * Unstructured DB Catalogs: Total number of records in the configuration item tables such as:
      * configuration file (cmdb_ci_config_file)
      * file system (cmdb_ci_file_system)
      * exchange mail box (cmdb_ci_exchange_mailbox)
      {#application-portfolio-management-home__ul_yc1_ns2_3kb}

    {#application-portfolio-management-home__ul_mrs_25q_fhb}  
    Nota:  
    Your enterprise might have any number of database catalogs, but only the number of database catalogs that are linked to the information objects are displayed as counts in each of the information portfolio sections.
    Those information objects in turn are related to the business applications, Similarly, only those numbers of database instances that are referenced in the database catalogs are summed up as database instances.  
    Click the Information Objects link to view the details of the information objects that are related to the business applications in your enterprise. See [Information Portfolio](https://www.servicenow.com/docs/cLid8V3229Ula2bqzkxUJQ "Use the information portfolio to capture information from the assets of your organization as information objects. You can categorize the information assets and determine its business application use. You can also connect the different layers where data exists and map the layers. Mapping helps to retrieve the information and track the information flow.").  
    Nota:  
    The information objects must be related to the business application for you to view them in the Information Objects page that opens.

Application Portfolio
:   Track the applications that support your business capabilities and manage them effectively to fulfill the goals of your organization. The portfolio provides a list of applications with information such as their category,
    manufacturer, and type.

    * Click Applications to navigate to the list view of business applications in your organization.
    * Analyze your applications by category or family and group them the way that you want them to be in the application [Landscape](https://www.servicenow.com/docs/z5MGJJjzvET2j~YECktY3Q "View the application landscape dashboard for an overview of all the applications used in your business enterprise. The dashboard provides pre-configured reports on applications, grouped by categories. You can also configure and add reports.") view.
    * Click Analyze to navigate to the [Group Analysis](https://www.servicenow.com/docs/Y0mLWnNk1Zs~0a7joQNaeg "Create a guided plan by setting goals, identifying opportunities, creating demands, and tracking the projects. The guided plan helps you to implement the program that you created.") page to analyze the applications and their scores.
    {#application-portfolio-management-home__ul_s3j_mqs_g5b}

Technology Portfolio

:   View the number of hardware models and software models that are linked to your business applications. You can also get a count of the number of these models that are at high risk. Click the Technology Portfolio link to go to the TPM [timeline view](https://www.servicenow.com/docs/9XwIUcIRpCkBR10dN5cxMg "View the internal and external life-cycle phases of all technologies or the product models that are used in your organization in the Technology Portfolio Management timeline. You can identify the stages at which the technology is, in terms of the risk factor by their color code.") and know the status of the hardware and software models life cycle.

    Use the Technology Reference Model to define the software products standards and manage unapproved software in your organization. For more information, see [Exploring Technology Reference Model](https://www.servicenow.com/docs/18ETwOY6UknE_oWyPGHNzQ "Use the Technology Reference Model (TRM) feature in Enterprise Architecture to define the standards for your software and hardware products and manage unapproved products in your organization.").

Opportunities \& Solutions
:   View the number and click to view the list of goals, demands, and programs. Click any goal, demand, or program in the list to update its details. Use the Create link to directly create a goal, demand,
    or program.

    * [Create a goal](https://www.servicenow.com/docs/yRpvuE1LWlSSgMHWC4hZCg "After assessing the applications and deciding on strategies, set concrete goals to maximize or minimize depending on the indicators for the selected fiscal period.") to track, align, and report the progress of the work toward it. For example, a goal could be set to reduce Capex or reduce the number of applications within a target date.
    * [Create a demand](https://www.servicenow.com/docs/Kk3ABcpPyaYBiRHxaFzbew "Use a demand as a step to identify cost saving opportunities on the applications and to meet the target. The strategy that you associate with the demand action decides the strategy for the application.") to capture your strategic goal for the application.

      To create a demand from the application menu, navigate to Enterprise ArchitectureEnterprise Architecture WorkspacePortfolio
    * [Create a program](https://www.servicenow.com/docs/m2PzUthB_YxkBhfbj1pprA "Create a program, link it to the goal that you created, and associate a program manager to the program. After you create a goal, you should have a program to achieve the goal that you created.") to meet the goals. Enterprise Architecture takes you through a process to add targets and identify opportunities.  
      Nota:  
      You can view and create programs from the Program section only when you activate PPM Standard (com.snc.financial_planning_pmo) plugin.
    {#application-portfolio-management-home__ul_lsy_gwh_mbb}

Notifications{#application-portfolio-management-home__dt_ots_1gr_2wb}
:   View the results of [desired and scripted audits](https://www.servicenow.com/docs/JZqliB_pH_6LZLU526g9xQ "Run the scripted audits and desired state audit to determine invalid and missing information in the configuration data. These audits help you find the gaps in business capability, business application, software models, and the life-cycle information."), the number of hardware and software models that face high and moderate risks, expiring on the current date and in the next 90 days, and pending
    certification instances that are open and not 100% complete. Click the notification to open the related task or the related data certification schedule instance to view the record details.

Recent Activity
:   View your most recent activity of creating a goal, demand, or program for a fiscal period.

