---
sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/application-portfolio-management

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Exploring departments

# Exploring departments {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Departments are specialized functional areas within an organization, having their own specified roles and objectives. Departments are subsets of business units.

Each department contributes to the overall strategy and goals of its related business unit. Using the Enterprise Architecture Workspace, departments can be associated with the relevant business units and the business applications that each department uses can be tracked efficiently. This enables for effective alignment of
technology and applications with the requirements and objectives of both the department and its associated business unit.

You can also add users to a department.
**Tarefas relacionadas**   

* [View all departments](https://www.servicenow.com/docs/pl_kPLjy6ZGJAHYDztMO7w "You can view the list of all available departments in the Enterprise Architecture Workspace.")
* [Add or edit a department](https://www.servicenow.com/docs/Zfl2YSk206lAYJDs3tdytg "You can create or edit departments to effectively manage and optimize business applications by providing a structured approach to align the business applications with the strategic goals of the organization.")
* [Add a user to a department](https://www.servicenow.com/docs/sVzh1a2hPJlp87eat5gjzA "You can add users to departments, thereby enabling the departments to perform their specific tasks and reach their desired objectives. Users can contribute to the decision-making process of a department by providing their insights. This leads to optimized usage of business applications and increased cost savings.")