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sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/application-portfolio-management

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

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---

# Using business architecture

# Using business architecture {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Manage business units, departments, goals, value streams, value stream stages, business capabilities, business processes, and demands in the Enterprise Architecture Workspace.
* **[Manage business units](https://www.servicenow.com/docs/GbTgYxmwRxEirCW29SxqEQ)**   
  Manage business units in the Enterprise Architecture Workspace to define your organizational functions.
* **[Manage departments](https://www.servicenow.com/docs/31c2Q_GFj6YR3JtGBlodjA)**   
  Add or edit departments, add users to the departments in the Enterprise Architecture Workspace.
* **[Manage goals](https://www.servicenow.com/docs/i4WjgGfigWhHCGEMnrTpRw)**   
  Manage goals to track and optimize your investments in business applications. Add a quantitative and qualitative targets to the goals in the Enterprise Architecture Workspace.
* **[Manage value streams](https://www.servicenow.com/docs/N4gVlN2d9qpKBnyqAd2QFA)**   
  A value stream is a high-level representation of the steps an organization takes to deliver value to a customer whether internal or external. These steps are organized into value stream stages, each of which contributes incrementally to the final value delivered.
* **[Manage value stream stages](https://www.servicenow.com/docs/mQkAFDKtQQpYfc_Xf3KkNw)**   
  Value stream stages are the building blocks of a value stream, each adding an incremental value. Add or edit value stream stages in the Enterprise Architecture Workspace.
* **[Manage business capabilities](https://www.servicenow.com/docs/uRpiJsiD26k2kkLRjdq~Uw)**   
  Add or edit a business capability, sub-capability, and manage architectural artifacts and diagrams of the capabilities in the Enterprise Architecture Workspace.
* **[Manage business processes](https://www.servicenow.com/docs/Kzk80YCOP7wdLgoNxjlG8A)**   
  A business processes is a structured method to organize and manage applications that collectively deliver a specific service---whether internal (example: HR systems) or external (example: customer portals). This process ensures alignment between business capabilities and IT assets, enabling better governance, risk management, and value delivery.
* **[Manage demands](https://www.servicenow.com/docs/ftwdSmsm_Q253gFYRx~cvg)**   
  The structured process of capturing, evaluating, prioritizing, and tracking business demands---such as new applications, enhancements, or rationalization initiatives---across the application lifecycle. It ensures that IT investments align with strategic business goals and that resources are allocated efficiently.