---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Send an email notification after reassignment

# Send an email notification after reassignment {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

After you reassign an agent to an HR case, you can send an email to notify the
agent.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllHR Case ManagementAgent Workspace for HR Case Management.
2. Select a case for which you want to send an email.
3. Select ![Search for Record icon]() next to the Assigned to field.
4. Select an agent.
5. Click the Open record icon (![Open Record icon]()) next to the agent's name.  
   The agent's details are opened in a new tab.
6. In the Email field, click the Email icon(![Email icon]()).
7. Add a Subject line and compose the mail in the space provided.
8. Click Send.