---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure pre-hire experience on applicant center

# Configure pre-hire experience on applicant center {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Provide continuity in the hiring journey by providing a pre-hire experience on the applicant center.

## Por Que e Quando Desempenhar Esta Tarefa

Provide applicants with a seamless experience for pre-hire tasks from the applicant center portal. Hired applicants can start their onboarding journey from the applicant center even before their joining day.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Create a script in global scope to delete roles.  
   For details, see [Script includes](https://www.servicenow.com/docs/access?context=c_ScriptIncludes&version=australia&pubname=australia-api-reference&ft:locale=en-US)  
   Nota:  
   You may use hiringdeleteroles.xml, an existing script to delete roles.
2. Write the following business rules for an applicant user when the application state becomes hired.  
   For details, see [Create a business rule for your service](https://www.servicenow.com/docs/9ehdPh87OdCylGtE0Xz3uw "Create a business rule on the service table to attach the newly created department ticket with a universal request.")
   1. Delete an external applicant role: sn_ta_hiring_core.external_applicant.
   2. Create an internal applicant role: sn_ta_hiring_core.internal_applicant.
3. Copy the journey menu from the employee center portal to the applicant center portal.
4. Link the applicant center user to the HR profile and create an onboarding journey using the same applicant user.  
   For details, see [Create a journey](https://www.servicenow.com/docs/xnVC6iXb_USA6iWnQ_Q_uA "Users that are managers and have Modifier [sn_jny.writer] permission create journeys for employees and assign mentors to help with the journey.")

## Resultado

The applicants are assigned internal roles and they can start their pre-boarding journey from the applicant center giving them a seamless experience with the organization.  
Nota:  
Giving internal roles to applicants enables access to other portals intended only for employees (default users).