---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Automating vaccine response reviews with the Azure Form Recognizer service

# Automating vaccine response reviews with the Azure Form Recognizer
service {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Your organization can automatically review and validate vaccine responses with Vaccination Status by integrating with the Azure Form Recognizer
service.

## Validating vaccine responses with confidence scores {#automate-vaccine-validation-with-azure-form-recognizer__section_ws3_z5p_4sb}

Vaccination Status can work with the Azure Form Recognizer Service to approve vaccine responses or flag them for further review. Use your own trained machine-learning (ML) service from Azure to read Centers for Disease Control and Prevention (CDC) Vaccine Cards or use the trained model provided by the ServiceNow® platform. If you use your own model, the fields compared must exactly match the names expected in the validation code. Currently, those fields are the First Name and Last Name fields.

* For more information on Azure Form Recognizer service, see [Azure Form Recognizer documentation](https://docs.microsoft.com/en-us/azure/applied-ai-services/form-recognizer/).
* For more information on the Azure Form Recognizer API used by default, see [Form Recognizer 2021-09-30-preview](https://westus.dev.cognitive.microsoft.com/docs/services/form-recognizer-api-v3-0-preview-1/operations/CopyDocumentModelTo).
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When the Azure Form Recognizer service reads the uploaded CDC Vaccination
Card, it generates a confidence score for each field. The confidence score is compared to
the confidence threshold set by a Vaccination Status administrator in Vaccination Status. With a validation engine, the confidence threshold is used
to approve or flag the user's response and update their vaccine profile.  
* If the uploaded vaccination card passes the confidence threshold and matches the name
  on the user's vaccine profile, the vaccine response is approved.

* If the uploaded vaccination card has a name that does not match, the outcome of the
  review in the vaccine profile is updated to require a review (Not yet reviewed).

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For more information on the validation engine used with the validator services, see the following topics:

* [Automate reviews of vaccine responses](https://www.servicenow.com/docs/GTr0KY_EqPLDSJelfdNoZw "Configure Vaccination Status to automatically approve reviews using the results of vaccine validations.")
* [Set up Vaccination Status properties](https://www.servicenow.com/docs/KrLXO0wRVaGUEZiIiP7bLg "Set up Vaccination Status properties to define the data retention period for user-reported vaccination status data, manage reminder emails, and enable exemptions. Set up Vaccination Status properties to define the data retention period for user-reported vaccination status data and manage reminder emails.")
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## Integration details {#automate-vaccine-validation-with-azure-form-recognizer__section_r1y_xvp_4sb}

The following items are provided and supported by Vaccination Status to streamline the integration process:

* An existing sub-flow, Azure Form Recognizer: Validate vaccination card
* CDC Vaccination Card is available as an attachment type and linked to the Azure Form Recognizer validator service  
  Nota:  
  You must still obtain credentials for your organization to provide in the Azure Form Recognizer connection alias.
* A trained model that you can use when setting up your integration
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For more information on integrating with the service and enabling automatic reviews, see
[Configure Azure Form Recognizer integration for automatic vaccine response reviews](https://www.servicenow.com/docs/PrMQoHS02~ULZatU8TQ3TA "As a Vaccination Status admin, configure Vaccination Status to work with Azure Form Recognizer service and automate vaccine response approvals.").