---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Career Conversations

# Career Conversations {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura

The Career Conversations application supports dialogue between subordinates and their leaders. This application enables your employees to engage in meaningful conversations that are focused on the employee's growth and
development.

When the Career Conversations app is installed, you can use it to create and track conversations from the Employee Center. An employee's growth and development is produced substantially by the conversations held in the one-on-one discussions with their managers. These conversations are imperative in building strong
relationships in the workplace. The effectiveness is optimized when the dialogue revolves around the employee's aspirations and growth plans. The Career Conversations app facilitates the administration of one-on-one conversations between leaders and their subordinates. It simultaneously improves the effectiveness of communication by enabling you to establish the topics of
discussion.

## Benefits of the Career Conversations app {#egd-activities-conversations-module__section_mpv_css_5xb}

The Career Conversations app provides the following benefits to your employees, managers, and organization:

Employees and managers
:
    * Enables both employees and managers to initiate one-time or recurring conversations with each other to discuss the employee's growth and development within your organization.
    * Add suggested or custom talking points so that the employees and managers can indicate pertinent topics of discussion associated with the employee's growth plans and aspirations. Talking points can be about aspirations or growth plans that employees share with their managers.
    * Create action items to specify discrete tasks that must be accomplished by the employee or manager to support subordinates with their goals and aspirations.
    * Compose concealed notes for each conversation that an employee and a manager have with each other.
    {#egd-activities-conversations-module__ul_als_3zw_txb}

Organization
:
    * Fosters an environment that promotes and increases internal mobility.
    * Decreases attrition related to employee dissatisfaction.
    * Boosts cost savings through employee retention.
    {#egd-activities-conversations-module__ul_r31_3yn_qxb}

## Integration with Microsoft Outlook {#egd-activities-conversations-module__section_ull_j3y_yzb}

The Career Conversations app provides an integration with Microsoft®
Outlook® so you can conveniently schedule conversations with your employees or manager from the Employee Center. This integration enables you to view your employees or manager's calendar as it appears in Microsoft Outlook so you can effectively schedule meetings for each conversation during the conversation
creation process. The integration with Microsoft Outlook lets your employees and managers schedule meetings using a single interface, thus developing a seamless process for creating conversations. This streamlined process simplifies
the steps to create and schedule a conversation, which helps to promote the adoption of the Career Conversations app across your organization.

## Conversation types {#egd-activities-conversations-module__section_qz4_2f1_zzb}

The Career Conversations app supports three types of conversations that you can use to facilitate discussions between subordinates and their leaders. To accommodate dialogue for the dynamic relationships that exist within an organization, this application supports the following conversation types:{#egd-activities-conversations-module__table_sht_1kb_zzb__entry__2}

| Conversation type | Description |
|-|-|
| Growth conversations | A one-time or recurring conversation to discuss an employee's growth and development within your organization. This conversation type is intended for the employee-manager relationship. |
| Growth plan check-ins | A one-time check-in conversation to discuss a growth plan for career advancement that an employee shares with their manager. This conversation type is intended for the employee-manager relationship. |
| Mentoring conversations | A one-time conversation to discuss topics from which the mentee can benefit most and to provide counsel on career development. This conversation type is intended for the mentee-mentor relationship. |
[Tabela 1. Conversation type field values in Discussion Series form]

{#egd-activities-conversations-module__table_sht_1kb_zzb}

## Components of the Career Conversations app {#egd-activities-conversations-module__section_jbb_fss_5xb}

Depending on your role within your organization, the Career Conversations app displays the following widgets when you access the Conversations home page from the Employee Center portal:{#egd-activities-conversations-module__table_py2_lgc_zzb__entry__2}

| Role | Widget |
|-|-|
| Employee | Your conversations |
| Manager | * Your team's conversation * Coming up soon Dica: This widget reflects conversations that are set to transpire within one week of the system date. {#egd-activities-conversations-module__ul_yhq_pgc_zzb} |
[Tabela 2. Roles and corresponding widgets on the Conversations home page]

{#egd-activities-conversations-module__table_py2_lgc_zzb}  
After a conversation is created between an employee and manager, the Career Conversations app displays the agenda page. This page contains the following components that you can use to enhance your conversation:

Your agenda section
:   This section contains four widgets that you can use to administer, facilitate, and navigate your conversation. The Your agenda section contains the following widgets:

    * Suggested talking points
    * Talking points
    * Action items
    * Your notes
    {#egd-activities-conversations-module__ul_nsd_lyw_txb}

Contextual side panel
:   This side panel reflects your employee's name and job title in your organization. The contextual side panel also contains a list of details specific to the employee to whom the conversation pertains. A description for each
    employee detail appears on an accordion. When you expand an accordion, more information about the corresponding employee details appears. The contextual side panel provides the following accordions for each employee with whom
    you create a conversation:

    * Aspirations
    * Growth plans
    * Feedback
    * Skills
    * Goals

    {#egd-activities-conversations-module__ul_vfd_gxw_txb}  
    The name of the contextual side panel changes depending on whether a manager or employee has accessed the conversation. The Career Conversations app displays the following names for the contextual side panel depending on your role within your organization:{#egd-activities-conversations-module__table_jp1_zt1_cyb__entry__2}

    | Role | Contextual side panel name |
    |-|-|
    | Employee | Your details |
    | Manager | Employee details |
    [Tabela 3. Roles and corresponding names for the contextual side panel]

    {#egd-activities-conversations-module__table_jp1_zt1_cyb}

    The contextual side panel doesn't appear when the corresponding conversation is defined as a mentoring conversation.
**Tarefas relacionadas**   

* [Create a growth conversation in Career Conversations](https://www.servicenow.com/docs/SvyHCc8WKlhPAM2wUGSBKg "Use the Career Conversations app to create a one-time or recurring conversation with an employee. Discuss the employee's growth and development as a professional within your organization.")
* [Schedule a growth conversation in Career Conversations](https://www.servicenow.com/docs/t9gdHoaSN7LU4GpH9pNQEw "Use the Career Conversations app to simultaneously create and schedule a one-time or recurring conversation with your employee or manager. For each conversation you schedule, discuss the employee's growth and development as a professional within your organization.")
* [Update a growth conversation in Career Conversations](https://www.servicenow.com/docs/JsVT6uM9ki_fgjHXBGg6oA "Use the Career Conversations app to update the agenda for an upcoming conversation with your employee or manager. Center the focus of the discussion around the employee's growth and development as a professional within your organization.")
* [Schedule a growth plan check-in conversation](https://www.servicenow.com/docs/rdXdRHNn42aYaIr1nXmOYQ "Use the Career Conversations app to schedule a check-in conversation with your employee or manager about a growth plan explicitly related to the employee's career advancement within your organization.")
* [Schedule a mentoring conversation in Career Conversations](https://www.servicenow.com/docs/ZQZ_73zHJSnzoePQdQ1~dA "Use the Career Conversations app to schedule a conversation with your mentee or mentor. For each conversation you schedule, discuss topics from which the mentee can benefit the most through the mentorship program.")