---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure Contact Tracing data retention settings

# Configure Contact Tracing data retention settings {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Configure the data retention settings for the data collected for contact tracing such
as badge swipe data, employee daily contact logs, and cases.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Employers remain solely responsible for complying with their legal obligations under applicable law, including data protection laws on collection, use, disclosure, and retention of personal data, and should enable, choose not to enable, or customize any functionality available within the application to meet the Employers' specific requirements.  
A system property and scheduled jobs control the data retention policy for contact tracing data.

* The sn_imt_tracing.data_retention_period system property determines the number of days the contact tracing data will be available in the system before it is deleted automatically.
* The Data Retention Job For Contact Tracing scheduled job checks for records that have an updated date that is past the defined retention period, and deletes them.  
  The data retention policy applies to the following contact tracing data:

  Badge swipe data
  :   Table impacted: Badge Access Register
      \[sn_imt_tracing_badge_access_register\]

  Closed and canceled cases and associated records
  :   Tables impacted: Case \[sn_imt_tracing_case\], Case Task
      \[sn_imt_tracing_case_task\], Exposed Contacts
      \[sn_imt_tracing_exposed_contact\], Diagnostic Request
      \[sn_imt_diagnosis_diagnostic_request\], Diagnostics Events
      \[sn_imt_diagnosis_diagnostics_event\], and Potential Workplace Exposure \[sn_imt_diagnosis_potential_workplace_exposure\]

      The
      Diagnostic Request and Diagnostics Events tables are
      installed with the [Emergency Exposure Management](https://www.servicenow.com/docs/e6IGAW2NRM0D5adKTsc4xw "The ServiceNow Emergency Exposure Management application helps identify users who might have been exposed to infectious diseases by analyzing multiple data sources such as meetings, location, shifts, Wi-Fi access logs, and badge scans of affected users.") application.

      Nota:  
      A survey associated with cases that are eligible for deletion after the retention period is not deleted because surveys have their own retention period. For more information, see [Clean up assessment data](https://www.servicenow.com/docs/access?context=t_CleanUpAssessmentData&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

  Employee daily contact logs
  :   Tables impacted: Daily Contact Logs
      \[sn_imt_tracing_daily_contact_log\], Daily Log
      Acknowledgements
      \[sn_imt_tracing_daily_log_acknowledgement\], and Daily Log Notes \[sn_imt_tracing_daily_log_note\]

  Wi-Fi access data
  :   Tables impacted: WiFi Access Register
      \[sn_imt_tracing_wifi_access_register\]and Wi-Fi Access Register Job \[sn_imt_tracing_wifi_access_register_job\]
* The Purge Contact Tracing Deleted Records (Data Retention) scheduled job purges all deleted records of contact tracing from the Audit Deleted Record \[sys_audit_delete\] table. All deleted records with an updated date past the defined retention period are purged.
{#configure-contact-tracing-data-retention__ul_zbb_fyg_dmb}

## Procedimento

1. Set the period for which you want to keep the contact tracing data.
   1. Navigate to Contact TracingAdministrationProperties.
   2. Enter a value in the Contact Tracing data retention period (in days) property.  
      The default value is 90 days.
   3. Click Save.
2. Configure the scheduled job to determine when the job runs to check for and delete the contact tracing data.
   1. Navigate to System DefinitionScheduled Jobs.
   2. Open the Data Retention Job For Contact Tracing scheduled job.
   3. Configure the job settings and click Save.  
      For more information, see [Configure a
      scheduled job](https://www.servicenow.com/docs/access?context=t_ScheduleAScriptExecution&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
   {#configure-contact-tracing-data-retention__substeps_mfm_sdh_dmb}
3. Download, import, and configure the Purge Contact Tracing Deleted Records (Data Retention) schedule job in the Global scope to purge deleted records.
   1. Download the Purge Contact Tracing Deleted Records (Data Retention) XML file from the Contact Tracing application page on the ServiceNow® Store.
   2. Navigate to System DefinitionScheduled Jobs.
   3. Import the downloaded XML file into the Scheduled Job \[sysauto\] table.  
      For more information on importing, see [Import a record
      from the template](https://www.servicenow.com/docs/access?context=t_ImportARecordFromTheTemplate&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).
   4. Search and open the Purge Contact Tracing Deleted Records (Data Retention) record.
   5. Select Active to activate the job.
   6. In the Run field, set the schedule for the job to run.
   7. Click Update.