---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Send an Emergency Outreach notification for employee privacy consents in Contact Tracing

# Send an Emergency Outreach notification for employee privacy consents in
Contact Tracing {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Send an Emergency Outreach notification, on demand, to employees to
provide the privacy policy and seek their consent to use their data for contact
tracing.

## Antes de Iniciar

Ensure that you have the Emergency Outreach application installed. For
details, see [Install Emergency Outreach](https://www.servicenow.com/docs/dzFiIQh30syNk6Dn4GJqxw#install-emergency-outreach "You can install Emergency Outreach if you have the admin role.").

Employees must have the Now® Mobile app installed on their
phones to receive mobile push notifications. For more information, see [Now Mobile app](https://www.servicenow.com/docs/ILvaSRoaHE6uv69zxr5QHg "Enable your users to submit incidents and requests, manage tasks, and access company resources from anywhere using the Now Mobile app.").

Role required: sn_imt_checkin.checkin_admin or admin

## Por Que e Quando Desempenhar Esta Tarefa

Importante:  
The privacy consent notification is sent to a user only once even if the user is in the target audience of multiple privacy consent notifications.

## Procedimento

1. Navigate to AllEmergency OutreachView Outreaches.
2. Open the User Privacy Consent outreach record.
3. On the Select targeted audience tab, select the target audience for the notification, and click Save.  
   You can choose from user lists, groups, departments, locations, or other search filters such as building, cost center, or country code.
4. On the Safe Workplace Audience tab, select the audience from the list, and click Save.  
   If you don't have an audience defined, click New and define an audience from user lists, groups, departments, locations, and so on. After you save the Safe Workplace audience, you can use it to send any outreach message. For more information, see [Add a Safe Workplace
   Audience](https://www.servicenow.com/docs/ZYcZJoPsuRXMcLKUGJN_GQ "Add a collection of users for Emergency Outreach notifications. Target individual users or specific users based on criteria such as location, department, or group.").
5. On the Content configuration tab, select Privacy Consent in the Response mode field.
6. **Opcional:** Enable the outreach to provide location-specific privacy consents by selecting the Use Country option on the Content configuration tab.  
   When enabled, the privacy statement text in Location Privacy Configuration takes precedence over text in the privacy consent templates. This text is used for the outreach, system notification email, and push notification. If you need to update the text that users receive, you must change the location's privacy statement.

   For more information on updating a location's privacy statement, see [Generate location-based privacy
   configurations](https://www.servicenow.com/docs/h0yHqR4ykgv1DK6dU_IAlA "As an administrator, generate the privacy configuration for locations set up in your instance to use with Safe Workplace suite applications.").
7. On the Content configuration tab, select a notification in the Notification field, and choose how to send the notification.
   * To send the notification by email, select the Email notification check box.
   * To send a mobile push notification, select the Now Mobile Push notification check box.

     This option is available only
     if the ServiceNow NowMobile App Screens and Applet Launcher
     (com.glide.mobile-employee) plugin is activated.

     Push
     notifications use the ServiceNow Request
     Application notification device. When a user registers their mobile
     application to an instance, this notification device is automatically
     created in their notification preferences. Ensure that this device is
     active for the users that you want to receive the push
     notification.
   {#send-outreach-notif-privacy__choices_wsg_mgv_1lb}
8. Review the message content.
   * For email notifications, review the email subject and email body and modify it if necessary.
   * For push messages, review the message details.
   {#send-outreach-notif-privacy__choices_jyv_2vy_fmb}
9. Click Update.  
   The target audience and content configuration changes are saved.
10. To send the notification, click Schedule.
11. In the Scheduled Script pop-up window, click Execute Now.

## Resultado

The notification is sent to the target audience.  
Nota:  
The outreach notification is not sent to any users in the selected audience who do not have a location set in their user profile or whose privacy consent is disabled in the [location privacy
configuration](https://www.servicenow.com/docs/_dtqZMAFeHlF9TA6I6lTqQ "As an administrator, generate the privacy configuration for locations set up in your instance.").

## O que Fazer Depois

[Review user privacy consents in Contact Tracing](https://www.servicenow.com/docs/HfNEohzm1cJMj9vPRAUQpA "Review user privacy consent responses submitted by employees in answer to notifications seeking their consent to use their data for contact tracing.") to see who has responded to the
notification.