---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure conversational search

# Configure Conversational contract search and insights {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure Conversational contract search and insights skill to enable searching information in contracts using natural language and dialogue-driven queries, making it easier to find relevant information.  
Importante:  
This Now Assist skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see [Now Assist skills, agents, and agentic workflows on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).  
Complete the following steps to configure Conversational contract search and insights.

[Copy contract documents to contract repository](https://www.servicenow.com/docs/~anc83DusN9f1W6HAwu0ow "Copy signed contract documents into the contract repository for conversational search.")
:   Copy signed contract documents into the contract repository for conversational search.

[Index contracts table for conversational search](https://www.servicenow.com/docs/30fEn8Fk3RSBw9mYnvTZxA "Index the data for conversational search.")
:   Index the data for conversational search.

[Configuring user access and data permissions for agentic workflows](https://www.servicenow.com/docs/z6~sVHi2QvYP~HCmaqmtjQ "Configure the security controls to specify the users who can discover or use the agentic workflow, and provide data permissions for the agentic workflow.")
:   Set the data access permissions for the agentic workflow- <kbd class="ph userinput">Conversational Contract Search</kbd>.

[Configuring user access and data permissions for AI agents](https://www.servicenow.com/docs/oMMY2RIaHb~6ebPB2pWwyg "Configure the security controls to specify the users who can discover or use the agentic workflow, and provide data permissions for AI agents.")
:   Set the data access permissions for the Agent- <kbd class="ph userinput">Search contracts AI</kbd>.

[Configure data permissions for Now Assist skills](https://www.servicenow.com/docs/9N47igfiJwFa_Gc_Wmpa3g "Add the user roles for a Now Assist skill to specify the roles that Now Assist uses to access data while performing a task. The user roles control the information that Now Assist can read, update, or share, based on the permissions of the selected roles.")
:   Set the data access permissions for the Now Assist skills- <kbd class="ph userinput">Contracts query enhancer</kbd>, <kbd class="ph userinput">Contracts query classifier</kbd> and <kbd class="ph userinput">Search contract with contextual input</kbd>.

## Accessing the Agentic Workflow {#cncore-conf-converse-skill__section_ek3_4zt_x2c}

If your generative AI service provider isn't Now LLM Service, verify that the API connections and credentials are configured. For more information, see [Configuring API credentials for generative AI capabilities](https://www.servicenow.com/docs/access?context=configuring-api-credentials-for-generative-ai-capabilities&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).  
1. Navigate to AllAI Agent StudioCreate and manage.
2. Search for Conversational Contract Search and Insights and open it.
{#cncore-conf-converse-skill__ol_s5g_mnn_v2c}

## AI agents used in Search for Conversational Contract Search and Insights Workflow {#cncore-conf-converse-skill__section_qxr_4wm_v2c}

{#cncore-conf-converse-skill__table_rpx_swm_v2c__entry__2}

| Name | Description |
|-|-|
| Search contracts AI agent | This agent helps you find and understand legal contracts and documents by giving search results for questions asked in natural language. It works as a conversational search and Q\&A tool within the Contract Lifecycle Management system. |
| Document and visual insights AI agent | This agent helps with tasks related to processing of documents. For more information, see [Document and visual insights AI agent](https://www.servicenow.com/docs/access?context=document-and-visual-insights-ai-agent&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US). |
[Tabela 1. AI agents names and descriptions]

{#cncore-conf-converse-skill__table_rpx_swm_v2c}