---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Mark the status of impacted people as an agent

# Mark the status of impacted people as an agent {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Take attendance of the impacted people in Critical Event Management and request help if needed.

## Antes de Iniciar

Role required: sn_critical.agent

## Procedimento

1. Navigate to WorkspacesHealth and Safety Workspace and select the Critical Event Management tab.
2. Open the critical event.
3. Select the Impacted people tab.
4. On the Total Impacted list, select the check box for the relevant individual.
5. Double-click (or use the keyboard shortcut) the field in the Status column for that impacted person.
6. In the Status drop-down list, select the appropriate status.  
   For more information on the different statuses for impacted people, see [Impacted people status](https://www.servicenow.com/docs/4r7AnQm_JxAx6xQCvin27w "Descriptions of the possible statues for impacted people.").
7. Update the status of multiple individuals by selecting multiple check boxes and then selecting the Accounted button or selecting the Accounted - More Actions icon ![Accounted - More Actions icon]() and choosing a different status.
**Tarefas relacionadas**   

* [Generate impacted people list](https://www.servicenow.com/docs/vt4IAi3MhxCCpPy1zLAvCQ "Generate an impacted people list for a critical event in Critical Event Management. The impacted people list is used to account for every individual in the critical event location.")
* [Add a person manually to the impacted people list](https://www.servicenow.com/docs/QDA~W4VqGwWikZmzEQIYUQ "Manually add people to the impacted people list who may have visited the critical event location. Adding people help account for visitors, as their names won’t be automatically generated in the impacted people list.")
* [Export an impacted people list](https://www.servicenow.com/docs/KCYgV42qs5Gg6_MbOQ_zCg "Export an impacted people list as a PDF, CSV, JSON, or Microsoft Excel file in Critical Event Management and either download or email the file.")
* [View an impacted person record](https://www.servicenow.com/docs/BzPt3Z0UIg8KXaXpJwl0cA "View and track the status of an impacted person's record as an agent in Critical Event Management.")
* [View notifications received](https://www.servicenow.com/docs/xOEXLb5qGzsOVUuKtQwQXQ "View the list of notifications received for an impacted person in Critical Event Management.")
* [Conduct a roll call as an on-site responder](https://www.servicenow.com/docs/_vPv3J1pDqaU8e6LAAILbQ "Mark the status of the impacted people in a critical event in the responder portal. You can also manually add more impacted people in the list.")