---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Report and track health statuses during an emergency

# Report and track health statuses during an emergency {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Emergency Self Report is used by users to self-report their health
status, by managers to track the health status of their users, and by response teams to view
the status for all users and sort the data for analysis and action.

## Antes de Iniciar

Role required: sn_imt_quarantine.crisis_task_user or
sn_imt_quarantine.humanResourceTeam

## Por Que e Quando Desempenhar Esta Tarefa

The workflow for Emergency Self Report begins with users
self-reporting their health status, managers determining the actions that must be
taken related to the user's status, and a response team evaluating a unified view of
the status of all reporting users.

## Procedimento

* To report your health status:
  1. Navigate to Emergency Self ReportEmergency Self Report Dashboard.  
     Nota:  
     To report your health status in the Now Mobile app, navigate to the Health tab and tap the quick action icon (![Quick action icon.]()) in the top-right corner.

     If you're a manager, your name is automatically selected in the
     Person field so that you can report your
     own health status. If you're reporting the status for a direct
     report, select the user's name from the
     Person field.

     If you're not a manager, you can report only your own status and the
     Person field doesn't appear.
  2. Choose an option from the Health status list.  
     System administrators can configure these options.  
  3. Click Save.  
     The health status is updated on the left side of the screen. A message is sent to your manager, and a crisis task is generated for the response team. The crisis task can be assigned an approver, and the reporting user's assigned tasks can be reviewed.

     If Contact Tracing
     is installed and you selected the In quarantine option, a case is created automatically
     for the user. If an active case exists for the user at the
     time of reporting, a note is added to the case about the
     self-reporting. For more information, see ServiceNow®
     [Contact Tracing](https://www.servicenow.com/docs/59lz7CVN~lToZqoKFNZR5w "When an employee who returns to the workplace is classified as positive for a condition, such as COVID-19, the case manager creates a case to identify and follow up with potentially exposed contacts.").
  4. **Opcional:** When you're ready to return to work, update your health status to Return to Work.  
     A Human Resources task is created so that HR can coordinate with you. The HR task is for information, and is not updated automatically when other tasks are updated. In the manager's view, your status changes to green.
  {#use-emergency-self-report__substeps_sz4_ksr_1lb}
* To evaluate the health status of your direct reports if you're a manager:
  1. Navigate to Emergency Self ReportEmergency Self Report Dashboard.  
     You see a single screen view of your direct team's status and
     tasks, and can select individual user records. Green tiles
     indicate that the user has provided no information. The tiles of
     affected team members are red and display an icon.
  2. To display a user's assigned tasks, click a tile.
  3. To reassign tasks for the user, click the Reassign link in the task row, assign the task to another user, and click Submit.
  {#use-emergency-self-report__substeps_pxw_35r_1lb}
**Tarefas relacionadas**   

* [View a dashboard of all user reports if you are a response team
  member](https://www.servicenow.com/docs/4Wpc_35xfQhMvKzpdVHsLA "Members of the emergency response team can view all user reports and associated HR tasks on the Emergency Self Report overview dashboard.")