---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use Microsoft Teams Meeting Extensions

# Use Microsoft Teams Meeting Extensions {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams Meeting Extensions.
* **[Manage calls using Meeting Extensions](https://www.servicenow.com/docs/vmW~c3a7Cidq_LIxaj_T9A)**   
  Use Meeting Extensions to start conference calls to discuss about the resolution for a major incident record.