---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Integration for Agent Experience

# Setup for integrating pre-published apps with Microsoft Teams for Agent Experience {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams pre-published app environment.
* **[Integrate Notify connector pre-published app with Microsoft Teams](https://www.servicenow.com/docs/5HR~IaiGgB8HHy9ThEqhNA)**   
  Set up the Notify connector for Microsoft Teams using the pre-published app. You can use the Microsoft Azure apps instead of creating a separate Microsoft Azure app for the integration.
* **[Integrate Meeting Extensions pre-published app with Microsoft Teams](https://www.servicenow.com/docs/FlLwtSLR~nULw_79tR~OKg)**   
  Configure the Meeting Extensions for Microsoft Teams using the pre-published app.