---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add or modify forum content

# Add or modify forum content {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

Provide content to your employees through employee forums.

## Antes de Iniciar

Role required: sn_cd.content_manager

## Por Que e Quando Desempenhar Esta Tarefa

Creating forum content also requires the following to post to a community or forum:

* A forum to post community content. For information on creating forums, see [Configure community
  forums](https://www.servicenow.com/docs/access?context=configure-forums-topics&version=australia&pubname=australia-customer-service-management&ft:locale=en-US).
* The `Content Publishing: Post to Forums` scheduled job runs every hour by default to process posts. For more information on scheduled jobs, see [Components installed with Content Publishing](https://www.servicenow.com/docs/OL~c42DQXa_YkSmIt1EwKw "Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.").

{#ecpro-manage-community-content__ul_mfj_2zl_ffb}  
Nota:  
The Communities (com.sn_communities) plugin must be activated in order to use this feature.

## Procedimento

1. Navigate to AllContent PublishingContent LibraryCommunity.
2. On the form, fill in the fields.  
   {#ecpro-manage-community-content__table_j5v_qvp_cfb__entry__2}

   | Field | Description |
   |-|-|
   | Title | Title or name that identifies the community post. |
   | Content type | Classification of the community post. Fields used to define the post change based on the content type selection. * Community Blog * Community Event * Community Video * Forums Post List (lists posts from a specific forum) {#ecpro-manage-community-content__ul_egr_rhx_cfb} Nota: For more information on community content types, see [Community content types](https://www.servicenow.com/docs/access?context=c_communities-content-types&version=australia&pubname=australia-customer-service-management&ft:locale=en-US). |
   | Active | Indicates that the community post is active and available to post. |
   [Tabela 1. Community Content form]

   {#ecpro-manage-community-content__table_j5v_qvp_cfb}

   Fields change depending on which content type you
   select.{#ecpro-manage-community-content__p_jvc_nfg_h1c}
   Community Blog {#ecpro-manage-community-content__table_bsk_fbx_cfb__entry__2}{#ecpro-manage-community-content__p_kvc_nfg_h1c}{#ecpro-manage-community-content__p_lvc_nfg_h1c}

   | Field | Description |
   |-|-|
   | Use block content | Indicates that you are using block content and not rich text. For information on creating block content, see [Add or modify block content](https://www.servicenow.com/docs/Hs7evomJlvVJNJjKWr3K8g "Create block content as reusable information you can insert into campaigns, notifications, rich-text announcements, or community posts (when community is installed)."). |
   | Block content | Appears when you check the Use block content box. Click to access existing block content or to create content for your community blog. |
   | Description | Appears when the Use block content box is unchecked. Enter rich text for your community blog. |
   [Tabela 2. Community Blog fields]

   {#ecpro-manage-community-content__table_bsk_fbx_cfb}Community Event if you select Virtual event, the fields are different. {#ecpro-manage-community-content__table_eh2_3bx_cfb__entry__2}{#ecpro-manage-community-content__p_mvc_nfg_h1c}

   | Field | Description |
   |-|-|
   | Show attendee list | Indicates that attendees can view a list of other attendees. |
   | Attendee limit | Determines the maximum number of attendees that can attend the event. |
   | Virtual event | Indicates that event is online. When checked, the Event URL, Start time, and End time fields appear. |
   | Event URL | The URL link to the virtual meeting. |
   | Start time | The date and time the virtual event begins. |
   | End time | The date and time the virtual event ends. |
   | Location name | The name or description of the event location. |
   | Street | The street address of the event location. |
   | City | The city of the event location. |
   | Zip / postal code | The zip or postal code of the event location. |
   | Time zone | The time zone of the event location. Used to determine the event scheduling and reminder. |
   | Event reminder | Indicates when you want an event reminder sent. |
   | State / province | The state or province of the event location. |
   | Country | The country of the event location. |
   | Description | A description of the event. |
   [Tabela 3. Community Event fields]

   {#ecpro-manage-community-content__table_eh2_3bx_cfb} Community Video {#ecpro-manage-community-content__table_utw_sbx_cfb__entry__2}

   | Field | Description |
   |-|-|
   | Video | Link to the video you want to post to your community, use as part of a campaign, or post to the Employee Center. Videos appear as web URLs that link to popular video sites. Supported video link hosts are:{#ecpro-manage-community-content__p_nvc_nfg_h1c} * dailymotion.com * facebook.com * vimeo.com * youtube.com {#ecpro-manage-community-content__ul_trl_fj4_gfb} For more information on video content, see [Add or modify links to other content sources](https://www.servicenow.com/docs/RJhxfqurgWj93odXlowELw "Use link content to create URL or video links. You can use these links on the Employee Center, in a campaign, or in Communities (when Communities is installed)."). |
   | Description | Description of the video. |
   [Tabela 4. Community Video fields]

   {#ecpro-manage-community-content__table_utw_sbx_cfb} Forums Post List  
   {#ecpro-manage-community-content__table_qlr_wbx_cfb__entry__2}{#ecpro-manage-community-content__p_svc_nfg_h1c}{#ecpro-manage-community-content__p_tvc_nfg_h1c}

   | Field | Description |
   |-|-|
   | List type | How you want the posts from a forum to appear on the Employee Center. * Manual List: You decide the order and content links to appear. * Dynamic List: Automatically generated list. {#ecpro-manage-community-content__ul_lvm_zg4_3fb} |
   | Forum links | Determines what forum links you want to appear on the Employee Center. Appears when you select Manual List from List type.{#ecpro-manage-community-content__p_pvc_nfg_h1c} Click the Unlock forum links icon and select the links you want to appear.{#ecpro-manage-community-content__p_qvc_nfg_h1c} Nota: The first forum link you select appears first on the Employee Center. |
   | Dynamic list type | The method your posts appear in the forum list. * Recently Added: The most recently added forum posts appear. * Most Popular: Forum posts that {#ecpro-manage-community-content__ul_mtl_hh4_3fb} Appears when you select Dynamic in List type. |
   | Number of list items | The number of forum posts you want to appear. Only appears when you select Most Popular from Dynamic list type. |
   [Tabela 5. Forums Post List fields]

   {#ecpro-manage-community-content__table_qlr_wbx_cfb}

   Community Blog{#ecpro-manage-community-content__p_uvc_nfg_h1c}
3. Click Save to save and remain on the form, or click Update to save and return to the Community Content list.
{#ecpro-manage-community-content__steps_jn4_vb3_qqb}

## O que Fazer Depois

* Go to Schedule Content to define the audience, date, and time your content is available. For more information, see [Scheduling the delivery of content](https://www.servicenow.com/docs/cxifJekGj7YmKEMCtxmchg "After you create content in Content Publishing, use Schedule Content to post to your Employee Center, in a campaign, To-dos, email notifications, and community.").  
  Nota:  
  If you edit published forum content, you must create a new Schedule content record to publish the updates.
* Or, go to Campaign Content to add your content to a campaign bundle. For more information, see [Create campaign bundles/stages](https://www.servicenow.com/docs/QfZyqascr6MFv7s6jpX3Wg "Use campaign stages to group your campaign content within a campaign. This process allows you to determine when the content is available to your employees and for how long.").
{#ecpro-manage-community-content__ul_o2s_xvg_n2c}