---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Send automatic campaign notifications in Microsoft Teams

# Send automatic campaign notifications in Microsoft Teams {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Automatically send campaign notifications in Microsoft Teams for better collaboration and efficient
communication.

## Antes de Iniciar

After the upgrade process for a pre-published app configuration, you must reauthorize the SSO and Activity notifications application to enable your ServiceNow instance to make API calls to Microsoft Azure. ServiceNow for Microsoft Teams application work flow is then enabled and your consent for the new API permissions is ensured. For more information, see [Grant permissions to required Microsoft Azure apps](https://www.servicenow.com/docs/chpQxoUJuSzAFEDBGqwk6g "Authorize the required pre-published apps to enable your ServiceNow instance to make API calls to Microsoft Azure to enable ServiceNow for Teams application workflows.").

A manifest file to enable the campaign notification display in Microsoft Teams must exist.

If the configured Employee Center version is v.24 or above, then the
Employee Center tab is present by default in your Microsoft Teams application. If the Employee Center version is lower than v.24,
you must update the value of the portal in the
`sn_now_teams.portal.suffix` property to
<kbd class="ph userinput">esc</kbd>. This value enables Employee Center in your
instance.

Role required: admin

## Procedimento

1. Navigate to AllServiceNow for Microsoft 365Application ManifestServiceNow for Teams.
2. Select New.
3. Fill in the details in the Generic Info section.  
   Select Submit and then select Next.
4. Fill in the details in the Configure Virtual Agent section and select Next.
5. In the Configure Tab section, verify that Enable activity feed is selected and select Next.  
   Nota:  
   If you are modifying a base system manifest file, select Enable activity feed to receive notifications for campaigns.
6. Verify the details in the Ready section and select Download Manifest.  
   The manifest file downloads in zip format.
7. Upload the manifest file in Microsoft Teams.  
   For more information about creating a manifest file, see [Create and download the manifest file for pre-published apps](https://www.servicenow.com/docs/PzHm7wIiD3WIDZ_FaSk~CA "Create and download the ServiceNow for Microsoft Teams manifest file from your instance to enable Microsoft Teams to use the ServiceNow for Teams app."). For more information about uploading a manifest file, see [Upload manifest file in Microsoft Teams](https://www.servicenow.com/docs/z9kQjgVJo9hZowUQ36Huig "Upload the manifest file in Microsoft Teams to integrate Microsoft Teams with your ServiceNow instance.").