---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Center for IT Service Management

# Employee Center for IT Service Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Employee Center for IT Service Management (ITSM) helps you improve the self-service capabilities and perform diverse admin and service management tasks from a dynamic unified employee portal.
Figura 1. Employee Center functionalities for IT Service Management

## Get started {#itsm-ec-landing__cf-app-landing-get-started}

|-|-|-|
| [ExploreEmployee Center with the IT Service Management suite enhances the service experience leveraging a unified portal environment.](https://www.servicenow.com/docs/EtvlU9QN~bOCnKiqrC7Yuw "Empower users with the operational efficiencies gained from greater self-service, actionable communications, and unified experiences.") | [ConfigureConfigure Employee Center for ITSM to enhance your portal experience and enhance your service delivery.](https://www.servicenow.com/docs/EJf8SAAFDSuuCZhIChCqyQ "Leverage Employee Center for ITSM to provide an integrated and seamless experience to the employees, agents, and service managers.") | [UseUse Employee Center to enhance the IT Service Management experience for both admins and employees.](https://www.servicenow.com/docs/Vk~sj~da63Adi2ah9NR9kQ "Use Employee Center for ITSM together to reduce costs, deliver high-quality customer and employee experiences, and drive operational resilience.") |
[ ]

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## Additional resources {#itsm-ec-landing__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
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