---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Center for Zoom

# Employee Center for Zoom {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Integrate Employee Center with a Zoom account for your organization employees so they can use Employee Center capabilities from within the Zoom client application.

## Antes de Iniciar

Ensure you have installed the Employee Center integration with Zoom plugin \[sn_ex_ec_zm\].

At least Zoom application version 5.13.11 and it must be installed on the ServiceNow® instance.
Role required: admin, Zoom admin

The Zoom admin role is the Zoom account admin role, and it is not a role in ServiceNow.

## Por Que e Quando Desempenhar Esta Tarefa

Integrating Zoom with  Employee Center enables access  to Employee Center functionality from within the Zoom client either on Windows OS or iOS.​ For more information, see [Use Employee Center from Zoom](https://www.servicenow.com/docs/t1R8pA5bl0qABJPXacaEKw "Access and use the ServiceNow Employee Center capabilities from Zoom client.").

For information about ServiceNow integrations with the Zoom application, see [ServiceNow for Zoom](https://www.servicenow.com/docs/LFS9YJdVI3O53TiWzkLofA "The ServiceNow integrations with Zoom helps you create a better, more connected experience for users. Employees get seamless self-service without having to leave the Zoom client, and agents can resolve cases faster using Zoom chat, video, and telephony tools.").

## Procedimento

1. Navigate to [Zoom App Marketplace](https://marketplace.zoom.us/) and sign in to your account as Zoom admin.
2. Connect your Zoom account to ServiceNow Employee Center on your ServiceNow instance.
   1. Log in to your ServiceNow instance.
   2. Navigate to AllEmployee CenterEmployee Center for ZoomSetup.  
      Nota:  
      Different domains can have different Zoom accounts mapped.
   3. On the Connect to an account page, select Connect associated with Zoom.  
      You are redirected to the Zoom App Marketplace.  
      Nota:  
      If you are prompted to log in, log in to your Zoom account as an admin.
   4. Enable Approve for all users.
   5. Select Enable in the Enable App Approval for All Users dialog box.  
      ServiceNow
      Employee Center access and usage in Zoom application is enabled for all employees in your organization.
   6. Select Allow.  
      The message Successfully connected to Zoom account is displayed in your ServiceNow instance setup.
   {#zoom-ec-create-app__substeps_uh2_dw2_1xb}
3. Access ServiceNow Employee Center in the Zoom application by an admin.
   1. Open your Zoom application.  
      The notification ServiceNow Employee Center is added is displayed.
   2. Navigate to AppsMy Apps.  
      You can now access the ServiceNow
      Employee Center application.
   3. Select ServiceNow Employee Center.
   4. Enter your ServiceNow login credentials and select Log in.  
      ServiceNow
      Employee Center homepage is displayed.
   {#zoom-ec-create-app__substeps_qyx_bz2_1xb}
* **[Set up a custom portal](https://www.servicenow.com/docs/g6R82DZXYJqzSH~ocwVPtw)**   
  Configure the ServiceNow® Employee Center portal appearance of your organization's custom portal in Zoom.
* **[View connected Zoom accounts](https://www.servicenow.com/docs/9fHn2TiCZkqKY7RCWD7m8A)**   
  View the list of Zoom accounts connected to your ServiceNow® instance.
* **[Connect your Zoom account to a different ServiceNow instance](https://www.servicenow.com/docs/3joJch49lUM8jlHWdf50PQ)**   
  Connect your Zoom account to another ServiceNow® instance by overriding your existing ServiceNow instance.
* **[Change existing Zoom account connection](https://www.servicenow.com/docs/p~7KT7e7D9yrKufQ7cgxbg)**   
  Change your existing Zoom account connection in your ServiceNow® instance.

**Tarefas relacionadas**   

* [Use Employee Center from Zoom](https://www.servicenow.com/docs/t1R8pA5bl0qABJPXacaEKw "Access and use the ServiceNow Employee Center capabilities from Zoom client.")