---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Journey Management

# Employee Journey Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Employee Journey Management integrates HR Service Delivery features and applications to enable employees, managers, and the organization to initiate and manage journeys to drive employee engagement and productivity. There are several applications,
plugins, integrations, and features that are available for Employee Journey Management.

## Get started {#employee-journey-management__cf-app-landing-get-started}

|-|-|-|
| [Journey DesignerPersonalize employee journeys to enhance their experience.](https://www.servicenow.com/docs/wWR85GZpNsaANhlSHLTTAQ "The ServiceNow Journey designer application enables employees and managers in your organization to initiate and manage journeys to drive employee engagement and productivity.") | [Journey AcceleratorUse Journey Accelerator to create personalized journey plans for key employee transitions.](https://www.servicenow.com/docs/uB_T6Xx5yKAeRDLhnnMa2g "Administrators can use the ServiceNow Journey Accelerator application to create templates for plans and to-do tasks. Managers then use the templates to create and publish customized plans for key employee transitions. Managers, employees, and mentors can access the plans from the Employee Center (EC).") | [Lifecycle EventsUse Lifecycle Events to automate complex processes across the enterprise and create great employee experiences during moments that matter.](https://www.servicenow.com/docs/7BJiRsQcdgmxY472c1dxtQ "Lifecycle Events enable the fulfillment of HR cases that are related to various employee journeys and transitions.") |
[ ]

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## Additional resources {#employee-journey-management__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
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