---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Readiness Core

# Employee Readiness Core {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura

Use the ServiceNow®
Employee Readiness Core application to track employee data across all Safe Workplace suite
Safe Workplace and ServiceNow®
Emergency Response Management applications.  
The Employee Readiness Core app adds the Employee Health and Safety Status feature.

The Employee Readiness Core app also provides shared functionality and data
structures for Employee Readiness apps, such as ServiceNow®
Employee Readiness Surveys, ServiceNow®
Employee Health Screening
, and ServiceNow® Contact Tracing .

Use guided setup to implement Safe Workplace suite
Safe Workplace apps
:   The Safe Workplace guided setup provides a sequence of tasks that help
    you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided SetupSafe Workplace Guided Setup. For more information about using the guided setup interface, see [Using guided setup](https://www.servicenow.com/docs/access?context=guided-setup&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).

## Use with other Safe Workplace suite
Safe Workplace applications {#employee-readiness-core__section_jm5_b3v_rlb}

Employee Readiness Core is part of a suite of ServiceNow® Safe Workplace suite Safe Workplace applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.

* With the [Employee Readiness
  Surveys](https://www.servicenow.com/docs/ZiF~UcpwCIpJ3C8wdGEZ7g "The ServiceNow Employee Readiness Surveys application lets you evaluate the readiness of your workforce to return to the workplace by asking users to complete a survey.") application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
* Before users re-enter workspaces, use the [Employee Health
  Screening](https://www.servicenow.com/docs/1tbXD1009AFH7Vo2cHkXDg "Screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and PPE. Require that users agree to comply with health and safety policies before they return to the workplace.") application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
* With the [Explore Workplace Core](https://www.servicenow.com/docs/laSrFD0YSn_h2t0FElgU8w "The ServiceNow Workplace Core application enables you to create well-maintained and well-managed processes for employees in the workplace. You can manage various units of your workplace such as workplace locations, maintenance, space administrations, reservations, requests, visitors, moves and more. The Workplace Core is the core application of the Workplace Service Delivery suite.") application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
* You can manage the inventory of safety equipment for your workforce with the [Workplace Personal Protective
  Equipment Inventory Management](https://www.servicenow.com/docs/NsXe5c1SJzi4NJY5lFezdQ "Use the ServiceNow Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the physical safety  of your workforce. Monitor the availability of PPE at different locations, fulfill employee requests for PPE, and track PPE assigned to employees.") application.
* With the [Contact Tracing](https://www.servicenow.com/docs/Sf181tSi20oX_3RTl7MPQQ "The ServiceNow Contact Tracing application helps organizations reduce workplace transmission of infectious diseases, such as COVID-19, by identifying any on-site users who might have been in contact with an affected user. The user receives updates about the number of reported cases or symptoms in the location. A list of potentially exposed users is created from various data inputs, including badge activity for when and how many times a user has entered a building, such as badge scans, Wi-Fi access logs, and daily contact logs.") application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.
{#employee-readiness-core__ul_urt_ptc_slb}

All Safe Workplace suite
Safe Workplace applications are available in
the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home).

## Safe Workplace suite
Safe Workplace for federal customers {#employee-readiness-core__section_ahh_qrc_slb}

Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite Safe Workplace applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.  
Nota:  
Now® Mobile capabilities are not currently supported in FedRamp Mod/IL2 and FedRamp/IL4 (GCC) environments. Customers running Safe Workplace suite Safe Workplace applications in those environments will need to leverage web interfaces and configure email notifications instead of Now Mobile push notifications.  
{#employee-readiness-core__table_kxr_yz3_blb__entry__2}{#employee-readiness-core__p_lwb_nfg_h1c}{#employee-readiness-core__p_nwb_nfg_h1c}{#employee-readiness-core__p_qwb_nfg_h1c}{#employee-readiness-core__p_swb_nfg_h1c}

| Type | Instructions |
|-|-|
| Commercial on-premise | Visit the ServiceNow® Store to download and install the application. |
| Federal hosted | See the [Federal downloads for the Emergency Response Management and Safe Workplace suite Safe Workplace apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| Federal on-premise | If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.{#employee-readiness-core__p_pwb_nfg_h1c} See the [Federal downloads for the Emergency Response Management and Safe Workplace suite Safe Workplace apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| On-premise | See the [Commercial downloads for the Emergency Response Management and Safe Workplace suite Safe Workplace apps \[KB0030258\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030258) article in the Store Help Center for more information. |
[Tabela 1. Installation instructions for self-hosted and federal environments]

{#employee-readiness-core__table_kxr_yz3_blb}

## Notice regarding use by organizations {#employee-readiness-core__section_ywr_w54_rlb}

All decisions in connection with the implementation of this application are at the sole
decision of the Organization utilizing this application. Organizations agree that use of the
application is not a representation by ServiceNow regarding the
application's compliance with any law or regulation and any suggested language provided out
of the box with the application does not constitute legal advice by ServiceNow.{#employee-readiness-core__p_s1g_nfg_h1c}

Organizations remain solely responsible for complying with their legal obligations under
applicable law, including (but not limited to) data protection and employment laws, and
should modify any language within the templates provided to meet the Organizations' specific
requirements.{#employee-readiness-core__p_t1g_nfg_h1c}

## Notice regarding use by government agencies {#employee-readiness-core__section_zrb_x54_rlb}

ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered
free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency's
Ethics Office or its authorized representative that acceptance and usage of the application is permissible.{#employee-readiness-core__p_l3b_nfg_h1c}

All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their
legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency's
specific requirements.{#employee-readiness-core__p_m3b_nfg_h1c}

## Additional resources {#employee-readiness-core__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
{#employee-readiness-core__ul_ahs_c3m_3hc}
* **[Install Employee Readiness Core](https://www.servicenow.com/docs/lfE0x2_kVeilTv7GRyl3_Q#install-employee-readiness-core)**   
  You can install Employee Readiness Core if you have the admin role.
* **[Employee Health and Safety Status](https://www.servicenow.com/docs/3~JD0HD7Kh6r5rrcS0UGWA)**   
  Use the Employee Health and Safety Status feature to track when people are ready to return to the workplace.
* **[My Safe Workplace](https://www.servicenow.com/docs/nybrqSTKHasU5yMew0ldGw#safe-workplace-today)**   
  Use the ServiceNow® My Safe Workplace page to view all of your information and resources for returning to the workplace. Manage your requirement status for workplace entry, update your health status, track workspace reservations, and create requests for PPE or testing.
* **[Maintaining privacy consent in Employee Readiness Core](https://www.servicenow.com/docs/Z904VSU4AmqNCdYOwCqleA)**   
  The Employee Readiness Core application enables your organization to maintain the data privacy of all employees and obtain consent to various privacy policies in Safe Workplace suite applications.
* **[Employee Readiness Core Approval Portal](https://www.servicenow.com/docs/N1EDv0mVKJX5blnDk~nBxg)**   
  The Employee Readiness Core Approval Portal enables you to approve or deny submitted COVID-19 vaccine doses, vaccine exemptions, and health tests. or vaccine exemptions, and verify COVID-19 health tests.

