---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Assign a safety incident or observation

# Assign a safety incident or observation {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Assign a safety incident or observation to yourself or to another safety agent to start working on it.

## Antes de Iniciar

Role required: sn_ohs_im.manager or sn_ohs_im.agent

## Procedimento

1. Navigate to AllHealth and SafetyHealth and Safety Workspace.
2. Select the incident management icon (![Incident Management icon.]()).
3. In the Lists tab, open the safety incident or observation list.
   * For the safety incidents list, select Safety Incidents and then Unassigned.
   * For the safety observations list, select Safety Observations and then Unassigned.
   {#assign-hs-incident-observation__choices_upg_mn3_dvb}
4. In the list, select a record to open it.
5. Navigate to the Assignment group field.
   * For the safety incidents, select Report an incident tab and then Enter incident summary playbook activity.
   * For the safety observations list, select Details tab.
   {#assign-hs-incident-observation__choices_m5d_1z4_cyb}
6. In the Assignment group field, select the safety group.  
   For more information on safety groups, see [Health and Safety groups](https://www.servicenow.com/docs/qasz8JSkREbNrOgOhlT~NA "Configure user groups for Health and Safety for assignment of safety records. You can assign roles to groups to provide access to all group members or assign roles to individual users.").
7. In the Assigned to field, select your name.  
   To assign to another agent, select the user.
8. Select Save.

## Resultado

The incident or observation is assigned to you or the selected agent.

## O que Fazer Depois

The assigned agent can start working on it to resolve it.