---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Change legal name through Virtual Agent

# Change legal name through Virtual Agent {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Change your legal name change through Virtual Agent chat in Employee Center.

## Antes de Iniciar

Role required: none

## Procedimento

1. Navigate to Employee Center.
2. Click Virtual Agent.
3. Enter a text.  
   For example, name change. Your current first name and last name are displayed.
4. To continue with the legal name change in Workday, press Yes.
5. Enter a first name, a last name, and a middle name.
6. Upload the supporting legal name change document.  
   Nota:  
   The option does not appear if it is not configured by your administrator.
7. Enter a description for the uploaded legal name change document.
8. Review your updated legal name changes and supporting document and press Yes.  
   An HR case is created and the chat conversation is ended.
**Conceitos relacionados**   

* [Time off request to Workday](https://www.servicenow.com/docs/xI23pZQJla8ycuQGPSZBOA "You can submit a time off request to Workday from Employee Center.")
* [Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/sIb2Q0jevQGoP8wnwqORUw "You can use the Now Assist Virtual Agent topics in Employee Center to place requests, for example, apply for a time off or update your details from the Workday system in Employee Center.")
* [Use HCM AI agents for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/M4jMX6WCbtaClhCDzZ7Vlw "Place requests to the Workday system using the HR Service Delivery AI agent collection.")  
**Tarefas relacionadas**   

* [Publish the VA topic template for legal name change](https://www.servicenow.com/docs/lJcf30VgOAyTY~T9xMqCEw "Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).")
* [Report an issue with your payslip](https://www.servicenow.com/docs/3lXMllN8UM2bxWbdjYuw3Q "Report an issue with your Workday payslip from Employee Center.")