---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use HCM AI agents

# Use HCM AI agents for HR Service Delivery Advanced Integration with Workday {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Place requests to the Workday system using the HR Service Delivery AI agent collection.

## HCM AI agents Overview {#conversational-agents-wd__section_bts_yvx_kgc}

You can submit requests to the Workday system, for example, apply for time off or update your details, using the HR Service Delivery AI agent collection in Employee Center. To access and use the HCM AI agents, ensure to [Configure HCM AI agents for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/TcQyOsu8vcZWnjaIRJco_Q "Configure HCM AI agents to enable employees to place requests to the Workday system using the HR Service Delivery AI agent collection."). For more information on subflow-agent mapping, see [Subflow-agent mapping for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/dpHcTZkODkhFhUrDmsp_Pg "View the subflow-agent mapping for HR Service Delivery Advanced Integration with Workday.").

## Worker profile retriever AI agent {#conversational-agents-wd__section_hgk_cwx_kgc}

The Worker profile retriever AI agent enables you to find details about a colleague. The details could include the department, job, email, or phone number, based on your request.

## Employee holiday calendar retrieval AI agent {#conversational-agents-wd__section_skj_cwx_kgc}

The Employee holiday calendar retrieval AI agent retrieves holiday information for the specified year.

## Time off requester AI agent {#conversational-agents-wd__section_jp3_cwx_kgc}

The Time off requester AI agent enables you to request time off or retrieve your time off balance.

## Employee total rewards information AI agent {#conversational-agents-wd__section_nxh_cwx_kgc}

The Employee total rewards information AI agent enables you to retrieve your total rewards details.

## Employee details updater AI agent {#conversational-agents-wd__section_tdf_cwx_kgc}

The Employee details updater AI agent enables you to update personal information such as email address, phone number, home address, blood type, and date of birth.

## View paychecks AI agent {#conversational-agents-wd__section_clq_pjl_nhc}

The View paychecks AI agent enables you to view paycheck summaries for the selected period.
**Conceitos relacionados**   

* [Time off request to Workday](https://www.servicenow.com/docs/xI23pZQJla8ycuQGPSZBOA "You can submit a time off request to Workday from Employee Center.")
* [Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/sIb2Q0jevQGoP8wnwqORUw "You can use the Now Assist Virtual Agent topics in Employee Center to place requests, for example, apply for a time off or update your details from the Workday system in Employee Center.")  
**Tarefas relacionadas**   

* [Change legal name through Virtual Agent](https://www.servicenow.com/docs/K~lwS~M7UeHs2pUOL6B3XQ "Change your legal name change through Virtual Agent chat in Employee Center.")
* [Publish the VA topic template for legal name change](https://www.servicenow.com/docs/lJcf30VgOAyTY~T9xMqCEw "Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).")
* [Report an issue with your payslip](https://www.servicenow.com/docs/3lXMllN8UM2bxWbdjYuw3Q "Report an issue with your Workday payslip from Employee Center.")