---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure field mappings

# Configure field mappings {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Map fields to copy the primary details from an HR case to a universal request (that
is auto-created from the HR case).

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllMapping Configuration.
2. Select an HR service.
3. In the Create UR mappings related list, map the fields of an HR case with that of a universal request.  
   {#create-mappings-hrur__table_rw4_lbg_ztb__entry__2}

   | Source Field in HR case | Target Field in universal request |
   |-|-|
   | short_description | short_description |
   | opened_for | opened_for |
   | description | description |
   | opened_by | opened_by |
   [Tabela 1. Field mappings]

   {#create-mappings-hrur__table_rw4_lbg_ztb}
{#create-mappings-hrur__steps_pg1_1t3_ztb}