---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Edit the record producer for an HR catalog item

# Edit the record producer for an HR catalog item {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Edit the record producer for an HR catalog item to define the required fields and how
the item appears in the HR service catalog to employees.

## Antes de Iniciar

Role required: sn_hr_core.admin

## Procedimento

1. Navigate to AllHR AdministrationHR ServicesManage HR Catalog.
2. Hover over the HR catalog item and click Edit catalog item.  
3. Fill in the fields on the form, as appropriate.  
   {#edit-hr-record-producer-for-hr-catalog-item__table_sdb_sy2_r2b__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the record producer. |
   | Table name | HR case table that the record producer is associated with. Nota: Make sure that the HR case table for the record producer matches that of the associated HR service. |
   | Application | This field is automatically set to Human Resources: Core. |
   | Active | Option to activate the record producer for use. |
   | Preview link | Link to preview how the HR catalog item appears to users in the HR service catalog. |
   | Expand help for all questions |   |
   [Tabela 1. Record Producer form]

   {#edit-hr-record-producer-for-hr-catalog-item__table_sdb_sy2_r2b}
4. In the What it will contain, Accessibility, and Generated Record Data related lists, fill in the fields as appropriate.  
   You can provide a short description and description, configure a script, add images, define a template, and more.
5. In the Variables related list, configure the variables for the HR catalog item as appropriate.  
   Variables collect information from the user, and are used to ask questions
   and map answers to fields. You can add as many variables as you need to the
   HR catalog item. Commonly used variables types include:{#edit-hr-record-producer-for-hr-catalog-item__p_kgd_nfg_h1c}
   * Checkbox
   * Multiple Choice
   * Reference
   * Select Box
   * Single Line Text

   {#edit-hr-record-producer-for-hr-catalog-item__ul_bl5_5w2_mfb}

   To learn more about the different types of variables and how to configure
   them, see [Types of service
   catalog variables](https://www.servicenow.com/docs/access?context=r_VariableTypes&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).{#edit-hr-record-producer-for-hr-catalog-item__p_lgd_nfg_h1c}
6. In the Available For and Not Available For related lists, configure the user criteria to apply to the HR catalog item as appropriate.  
   User criteria controls which employees can access and request the HR catalog item in the HR service catalog. To learn more about user criteria and how they are used to control access to HR catalog items, see [Set security for items
   and categories](https://www.servicenow.com/docs/access?context=c_ServiceCatalogAccessControls&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).  
   Nota:  
   User criteria applied to the HR catalog item is employee-facing only, and has no relation to the HR criteria that is used to control what HR services an HR agent can request for an employee from the Create New Case module. See [Configure an HR service](https://www.servicenow.com/docs/wJlSpcmNBO7UKiYsv9M4OQ "Create or modify an HR service to define the request to fulfillment process for that case type. Examples of HR services include benefits enrollment, direct deposit setup, and background check requests by third-party providers.") for more information.
7. Click Update.
**Tópico anterior:** [Create an HR catalog item](https://www.servicenow.com/docs/ct6quPqLrh0ixL28X76NZQ "Create an HR catalog item so that employees can request the HR service directly from the HR service catalog through a self-service portal such as the Employee Service Center. When you create a new HR catalog item, a corresponding HR service, record producer (synonymous to HR catalog item), and HR case template are automatically created.")  
**Próximo tópico:** [Edit the HR case template for an HR catalog item](https://www.servicenow.com/docs/_5SWrDVt_3usDr4yogOHQg "Edit the HR case template for an HR catalog item to automatically populate fields on an HR case form when a request for that item is made.")