---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Assign an HR skill to a user

# Assign an HR skill to a user {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can assign skills to HR users to facilitate the auto-assignment of HR cases and
tasks.

## Antes de Iniciar

For more information about HR skills and the auto-assignment process, see [HR skills management](https://www.servicenow.com/docs/RO3Rl1YzvP9lfS5KFCH9Mg "Your organization can define HR skills to establish the qualifications of HR staff. Skills can be included in the auto-assignment process used to assign HR agents to HR cases and tasks.").

Role required:
sn_hr_core.manager

## Por Que e Quando Desempenhar Esta Tarefa

The following procedure describes how to assign HR skills in the Manage HR Skills
module. If you want to define a parent and child hierarchy for HR skills, you must
use the Skills application.

## Procedimento

1. Navigate to AllHR AdministrationManage RolesManage HR Skills.  
   Figura 1. HR skills assignment

   Skills appear on the left. Select a skill to see the assigned users on the
   right. The user cards indicate how many skills each employee is assigned. If
   no skills are assigned to a user, the number on the user card is red. Skills
   with no assigned users are red in the skills list.
2. Select a skill in the All Skills list to assign to users. {#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers2}
{#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers2}
3. Click Assign/remove users.  
   The list of all users in the HR department appears on the right. Users assigned to the skill are highlighted in blue. {#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers3}
{#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers3}
4. To search for an HR user, type any information, such as name, location, or title, in the search box above the list of users.  
   As you type, the list narrows to display user cards that contain those letters in any field. {#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers4}
{#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers4}
5. Perform any of the following actions.

   | Action | Description |
   | Assign a user | Click the user card. It is then highlighted in blue. |
   | Unassign a user | Click the highlighted user card. Its highlight is removed. |
   |-|-|

   {#t_AssignHRSkillsToUsers__choicetable_bx3_p3t_hcc} {#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers5}
{#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers5}
6. Click Save.
7. To assign other skills to a user, complete the following steps.
   1. Select All Users in the list on the left and locate the user on the right.
   2. Click the arrow next to Skills: # in the user card.
   3. Select the skills for the user, and click Save.
   {#t_AssignHRSkillsToUsers__substeps_mhf_ctb_5s}
8. To configure skills, perform any of the following actions.

   | Action | Description |
   | Add a skill | Click New Skill, enter the skill name and description, and click Submit. |
   | Edit a skill | Click the pencil icon beside the skill name in the HR Skills list. Change the information and click Submit. |
   |-|-|

   {#t_AssignHRSkillsToUsers__choicetable_sc4_2kt_hcc} {#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers6}
{#t_AssignHRSkillsToUsers__step_AssignSkillsToUsers6}{#t_AssignHRSkillsToUsers__steps_AssignSkillsUsers}