--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Explore # Exploring Interview Management {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura Learn more about Interview management and review the benefits it can provide for different users in your organization. ## Interview management overview {#exploring-interview-management__cf-exploring-parent-overview} Interview management streamlines the entire interview process through structured workflows designed for efficient, accurate, and on-time scheduling---while minimizing rescheduling through in-product collaboration and integration of multi-source data. The in-system setup offers full transparency and supports faster execution. Scheduling becomes more efficient with flexible options that support both candidate-led and recruiter-led slot bookings, while considering calendar availability and individual scheduling preferences to reduce conflicts. It provides full visibility into interview progress, supported by automated reminders and notifications to keep all stakeholders aligned. Additionally, it facilitates seamless feedback sharing and tracking, empowering hiring managers to efficiently compare applicants and make well-informed decisions. ## Interview management users {#exploring-interview-management__cf-exploring-parent-users} {#exploring-interview-management__table_zwy_qqg_1gc__entry__2} | User | Description | |-|-| | Recruiter | Recruiters configure interview phases for job requisitions, schedule and manage interviews, provide feedback, and so on. | | Recruitment coordinator | Recruitment coordinators assist recruiters in the interview process. | | Interviewer | Interviewers share scheduling preferences, take interviews, and provide interview feedback. | [Tabela 1. Users] {#exploring-interview-management__table_zwy_qqg_1gc} ## Interview management benefits {#exploring-interview-management__cf-exploring-parent-benefits} {#exploring-interview-management__table_cxy_qqg_1gc__entry__3} | Benefit | Feature | Users | |-|-|-| | Request applicants on a job requisition to share their scheduling preferences. | [Request applicant to share scheduling preferences](https://www.servicenow.com/docs/K4jbA1scs6LGitVhDXFDsg "Request applicants on a job requisition to share their scheduling preferences to plan a seamless interview process.") | Recruiter | | Request interviewers on a job requisition to share their scheduling preferences. | [Request interviewer to share scheduling preferences](https://www.servicenow.com/docs/UVlaBIPbG_7OIOnge~mjWw "Request interviewers on a job requisition to share their scheduling preferences to plan a seamless interview process.") | Recruiter | | View the scheduling preferences shared by applicants to schedule interviews accordingly. | [View applicant's scheduling preferences](https://www.servicenow.com/docs/9uITKrPIfTNqPxlaI_9NDw "As a recruiter, view the scheduling preferences shared by applicants to schedule interviews accordingly.") | Recruiter | | View the scheduling preferences shared by interviewers and schedule interviews accordingly. | [View interviewer's scheduling preferences](https://www.servicenow.com/docs/m8~FfBnOHXugqE9vLPfaVg "As a recruiter, view the scheduling preferences shared by interviewers to schedule interviews accordingly.") | Recruiter | | Configure interview phases and use them to efficiently schedule interviews, enhancing transparency and saving time. | [Add interview phase](https://www.servicenow.com/docs/x1OljKZRsz0~NLJD5FpvcA "As a recruiter, define the interview setup for your job requisition and use it for efficient interview scheduling.") | Recruiter | | Remove interview phases once they're not needed anymore. | [Remove interview phase](https://www.servicenow.com/docs/0zcrWrLSF6Hi_K2lfuY0tw "As a recruiter, remove interview phases that you had set up once they aren’t needed anymore.") | Recruiter | | Schedule interview with applicants on a job requisition to get started with the interview journey. | [Schedule an interview](https://www.servicenow.com/docs/YXrjW03ZViyY7hjnK4sx4A "Schedule interview with applicants on a job requisition to get started with the interview journey.") | Recruiter | | Manage interviews for a job requisition as a recruiter. | [Manage interviews](https://www.servicenow.com/docs/o4SOvXLubJLHhBUSM7ASBA "Manage interviews as a recruiter or recruitment coordinator. Update interviews as needed.") | Recruiter | | Provide feedback for interviews that you're a part of. | [Provide interview feedback](https://www.servicenow.com/docs/mZGi6YxRt98AxtCOWgiCrA "As a recruiter or recruitment coordinator, provide feedback for interviews that you're part of.") | Recruiter | | Share scheduling preferences as an interviewer. | [Share scheduling preferences](https://www.servicenow.com/docs/3syASVK7zyc_iMiSTNiw7w "As an interviewer, when requested by recruiters, share your scheduling preferences to help them schedule interviews accordingly.") | Interviewer | | Manage interviews as an interviewer. | [Managing interviews as an interviewer](https://www.servicenow.com/docs/Y7jAOUFUahRxPAjtTRMdBQ "As an interviewer, view and manage interviews that you’re part of.") | Interviewer | | As an interviewer, provide feedback for interviews that you're a part of. | [Provide interview feedback](https://www.servicenow.com/docs/duwVMZoLI81ZGiKXZKJQew "As an interviewer or hiring manager, provide feedback for interviews that you're part of.") | Interviewer, Hiring manager | [Tabela 2. Interview management benefits] {#exploring-interview-management__table_cxy_qqg_1gc} ## What to explore next {#exploring-interview-management__cf-exploring-parent-links} To learn more about configuring and using Interview management, see: * [Configuring Interview Management](https://www.servicenow.com/docs/1se6EOv71vgB1jtFalv6MQ "Install and configure Interview management to get started with your interview scheduling and management journey.") * [Using Interview Management](https://www.servicenow.com/docs/KaOZlCgFcvlshOuvXWaFqw "You can schedule and document interviews and use interview templates using the Core UI or HR Service Delivery Agent Workspace.") * [Interview Management reference](https://www.servicenow.com/docs/sP85_d4MD0hsnj2wKFxW9g "Reference topics provide additional information about the forms, properties, and components in Interview management.") {#exploring-interview-management__ul_dxy_qqg_1gc}