---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Install and configure Journey Accelerator

# Install and configure Journey Accelerator {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Install the Journey Accelerator \[sn_ja\] application to enable your users to
easily create and manage transition plans.

## Antes de Iniciar

The Employee Center must be installed and activated. Managers, employees, and mentors access Journey Accelerator plans from the EC.

* Learn about the Employee Center (EC) portal \[com.sn_hr_service_portal\] at [Employee
  Center](https://www.servicenow.com/docs/3Qoz3oov6edTUiSqgm3qpg "ServiceNow Employee Center portal is a standard multi-department, dynamic portal for service delivery, and employee engagement.").
* If you are planning to use the Journey Accelerator v2 scheduling feature, see [Microsoft Exchange Online setup for Journey Accelerator](https://www.servicenow.com/docs/66RvLxqtO9xRmUrlw3goDQ "By integrating the Journey Accelerator scheduling feature with the Microsoft Office 365 calendar function, users can schedule plans and to-do tasks.") before you begin installation.
* Role required: admin

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#install-journey-accelerator__step_activate_plugin_nav}
{#install-journey-accelerator__step_activate_plugin_nav}
2. Find the application using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find an
   application, you may have to request it from the ServiceNow Store.{#install-journey-accelerator__p_gd1_nfg_h1c}

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#install-journey-accelerator__p_hd1_nfg_h1c}
   {#install-journey-accelerator__find-application}
{#install-journey-accelerator__find-application}
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#install-journey-accelerator__p_id1_nfg_h1c}
   {#install-journey-accelerator__step-install-store-app}
{#install-journey-accelerator__step-install-store-app}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies. {#install-journey-accelerator__step-review-dependencies}
{#install-journey-accelerator__step-review-dependencies}
5. **Opcional:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance. {#install-journey-accelerator__step-load-demo-data}
{#install-journey-accelerator__step-load-demo-data}
6. Select Install. {#install-journey-accelerator__step-install-end}
{#install-journey-accelerator__step-install-end}{#install-journey-accelerator__steps_qnz_wcl_24b}
**Tarefas relacionadas**   

* [Verify the Journey Accelerator installation](https://www.servicenow.com/docs/S0PIg~xCvBf_22~kVeFg9g "Verify the installation and updates are correctly applied for the Journey Accelerator application by using demo data.")