---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create and configure Journey designer headers

# Create and configure Journey designer headers {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Manage journey headers or customize journey headers for different journey types based
on user roles.

## Antes de Iniciar

* The Application scope must be set to Journey designer.
* Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

There are default heading configurations for these personas:

Employee
:   The person for who the journey is created.

Journey owner
:   The creator of the journey. Owners are often managers for the employees
    on a journey.

Mentor
: A person who helps employees to complete journeys.  
Nota:  
A Heading Configuration must first be created to add heading configuration fields to.

## Procedimento

1. Navigate to AllJourney designerManage Heading Configurations.
2. Select New, or open an existing Heading Configuration.  
   Create header configurations for each persona included in a journey.
   * Employee: The user the journey is created for.
   * Mentor: A user that helps the employee to complete a journey.
   * Owner: The user who created a journey. Journey owners are employee managers or mentors.
3. Open a header configuration to modify or add fields to the configuration.  
   Nota:  
   A header configuration must exist before Heading Fields can be added or changed.
   1. Select New, or open an existing heading field.  
      For more information see, [Journey designer header configuration fields reference](https://www.servicenow.com/docs/ugZA6mQ1Qj0Xkv3N063YKA "Journey designer headers can be configured for different journeys so that the different users can have a unique view for their role in the journey.").
   2. Fill out the Heading Field form, and select Submit or Update.
**Referência relacionada**   

* [Journey designer header configuration fields reference](https://www.servicenow.com/docs/ugZA6mQ1Qj0Xkv3N063YKA "Journey designer headers can be configured for different journeys so that the different users can have a unique view for their role in the journey.")