--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Integrating Learning Core with third-party learning management systems # Integrating Learning Core with third-party learning management systems {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura Connect your ServiceNow instance with third-party learning systems to pull learning content into a single repository. ## Antes de Iniciar Role required: learning_admin Activating the Learning Core (sn_lc) plugin automatically enables the following plugins: * [Enterprise Service Management Integrations Framework](https://www.servicenow.com/docs/VN4s0S__WtmOzv1JEqq0Bw "The ServiceNow Enterprise Service Management Integrations Framework application contains common components that can be used for integrating your ServiceNow application with third-party systems. It uses the flow designer capability to communicate with external instances and third-party systems.") {#setup-learning-third-party-1__ul_yxp_rvc_lpb} The following plugins are not active by default, and you must install them to use them with Learning Core. ## Procedimento 1. Integrate your ServiceNow instance with the third-party learning source account that you plan to use. | To integrate with this third-party learning source | Do this | | Pluralsight Skills account | Use an API key to authenticate the ServiceNow requests. Follow the steps in [Set up the Pluralsight spoke](https://www.servicenow.com/docs/access?context=setup-pluralsight-spk&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) to perform the integration. | | Cornerstone OnDemand application | Register an OAuth application in Cornerstone OnDemand application and authenticate requests from ServiceNow instance. Follow the steps in [Set up the Cornerstone spoke](https://www.servicenow.com/docs/access?context=setup-cornerstone&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) to perform the integration. | | Udemy application | Integrate your Udemy application with your ServiceNow instance. For more information, see [Set up the Udemy spoke](https://www.servicenow.com/docs/access?context=setup-udemy-spk&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) Nota: You must manually configure fields such as logos and course reassignments in the learning system configuration table. | | Sumtotal application | Integrate your Sumtotal application with your ServiceNow instance. For more information, see [Set up the Sumtotal spoke](https://www.servicenow.com/docs/access?context=setup-sumtotal&version=australia&pubname=australia-integrate-applications&ft:locale=en-US). | | Saba application | Integrate your Saba application with your ServiceNow instance. For more information, see [Set up Saba spoke](https://www.servicenow.com/docs/access?context=saba-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) . | | Workday Learning | Integrate your Workday Learning application with your ServiceNow instance. For more information, see [Set up Workday spoke](https://www.servicenow.com/docs/access?context=saba-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) . | | SuccessFactors Learning | Integrate your SuccessFactors Learning application with your ServiceNow instance. For more information, see [Set up SuccessFactors Learning spoke](https://www.servicenow.com/docs/access?context=successfactors-learning-setup&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) . | |-|-| {#setup-learning-third-party-1__choicetable_bzs_wvn_rpb} The records from the third-party content are pulled into your ServiceNow instance using an API call. To successfully run this API call, you must configure the com.glide.transform.json.max-partial-length and com.snc.process_flow.reporting.serialized.val_size_limit properties. For more information on these system properties, see [Configure properties for Learning Core](https://www.servicenow.com/docs/PU2kpKGGd0RdYdb7Sxqjhw "Configure properties for various settings used in Learning Core.") . 2. Activate the required schedule flow to synchronize third-party learning content into your ServiceNow instance. For more information, see [Activate Learning Core flows](https://www.servicenow.com/docs/sFHHoQ7ozNvc_JWzyEimaw "Activate the flows that run on a schedule basis to pull learning course items from the Cornerstone OnDemand, Udemy, Pluralsight, Sumtotal , and Saba applications into the ServiceNow application."). 3. Configure the learning system with which you want to integrate your ServiceNow instance. For more information, see [Configure a learning system](https://www.servicenow.com/docs/L9zRPwzQwgWZ01q1ndgr~w "Configure the learning system so that the schedule flow pulls learning content from the third-party system into a ServiceNow instance."). Nota: Once you set up the Learning Core application, the source record for Cornerstone OnDemand, Pluralsight, and Udemy applications are automatically created in the Source module in Enterprise Service Management Integrations Framework. These source records contain a predefined set of properties and integration services. For more information, see [Sources for Learning Core](https://www.servicenow.com/docs/Rkoa1sL1YReZauxvB3MqwA "Once you set up the Learning Core application, the source record for Cornerstone On Demand, Pluralsight, Udemy, Sumtotal, and Saba applications are automatically created in the Source module in Enterprise Service Management Integrations Framework. The source records in the Enterprise Service Management Integrations Framework application contain a predefined set of properties and integration services."). 4. Refresh the entire third-party content or synchronize new and updated service content into your ServiceNow instance. * To refresh the entire content, set the full_pull property to true. Nota: When the schedule flow is run for the first time, it always is a full pull irrespective of the value set in the property. * To synchronize new and updated service content, set the full_pull property to false. {#setup-learning-third-party-1__ul_yg5_qnj_ppb} 1. Open any integration source for which you want to pull content. 2. Click Run Job to manually synchronize data. {#setup-learning-third-party-1__ol_wdp_fpj_ppb}The integration framework pulls the corresponding third-party learning courses into the Learning External Content \[sn_lc_external_content\] table on your ServiceNow instance. When synchronizing new and updated services, the content is populated as described in the table below.{#setup-learning-third-party-1__table_h4y_4lj_ppb__entry__2} | Third-party content | New and Updated Services synchronized | |-|-| | Udemy | * Courses * User activity {#setup-learning-third-party-1__ul_i4y_4lj_ppb} | | Cornerstone | * Users * Courses * User activity * Course assign service {#setup-learning-third-party-1__ul_j4y_4lj_ppb} | | Pluralsight | * Courses * Course progress such as percentage {#setup-learning-third-party-1__ul_k4y_4lj_ppb} | | Sumtotal | * Users * Courses * User activity * Assign course in Sumtotal {#setup-learning-third-party-1__ul_gpn_5xz_mqb} | | Saba | * Course assign service * Pull Courses from Saba * Sync Saba Users * Pull Saba User Course Activity {#setup-learning-third-party-1__ul_ctl_hdd_jrb} | | Workday Learning | * Users * Courses * User activity * Assign course in Workday Learning {#setup-learning-third-party-1__ol_ctm_4bk_4tb} | | SuccessFactors Learning spoke | * Retrieve learning information * User data * Course data * Sync user activity {#setup-learning-third-party-1__successfactors-learning-spoke_ul_er3_2vk_zdc} | [Tabela 1. Third-party content providers and corresponding services] {#setup-learning-third-party-1__table_h4y_4lj_ppb} ## O que Fazer Depois To integrate Learning Core with a new third-party learning system, follow the instructions in [Create a source for a learning system](https://www.servicenow.com/docs/8D9Pik4epryuRmTG5k5_Mg "Create a source record for the third-party learning system that you want to integrate with your ServiceNow instance."). * **[Sources for Learning Core](https://www.servicenow.com/docs/Rkoa1sL1YReZauxvB3MqwA)** Once you set up the Learning Core application, the source record for Cornerstone On Demand, Pluralsight, Udemy, Sumtotal, and Saba applications are automatically created in the Source module in Enterprise Service Management Integrations Framework. The source records in the Enterprise Service Management Integrations Framework application contain a predefined set of properties and integration services. * **[Activate Learning Core flows](https://www.servicenow.com/docs/sFHHoQ7ozNvc_JWzyEimaw)** Activate the flows that run on a schedule basis to pull learning course items from the Cornerstone OnDemand, Udemy, Pluralsight, Sumtotal , and Saba applications into the ServiceNow application. **Tarefas relacionadas** * [Administration tasks in Learning Core](https://www.servicenow.com/docs/Q2NzzaUoI7ThCqIT6A_V2w "Complete the administrative tasks in Learning Core with the Learning admin [learning_admin] role.")