---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Attach files to a legal matter artifact

# Attach files to a legal matter artifact {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Upload supporting documentation, such as documents, email copies, images, or any
other files into the artifact while you are working on a legal matter or matter task. You
can also use these artifacts as a reference material to solve similar requests in
future.

## Antes de Iniciar

Role required: sn_lg_matter.matter_fulfiller or sn_lg_ops.legal_user

## Por Que e Quando Desempenhar Esta Tarefa

As a collaborator added to a legal matter, you can access and work on the legal matter just as matter owners can. However, you can't modify the Matter owner,
Assignment group, and Assignment group permission fields.

## Procedimento

1. Navigate to AllLegal RequestLegal Counsel Center.
2. In the Legal Counsel Center tab, select the list icon (![List icon]()).
3. In the Lists tab, open a legal matter by selecting an option under Matters.

   | Option | Steps |
   | As an assignee | 1. Select the Assigned to Me option. 2. Select a legal matter to work on. 3. If the legal matter is newly assigned to you, select Start to start working on it. The state of the legal matter updates to Work in Progress. {#add-files-to-artifact__p_zj2_nfg_h1c} {#add-files-to-artifact__ol_rbl_2bj_gtb} |
   | As a collaborator | 1. Select the Collaborations option. 2. Select a legal matter to work on. {#add-files-to-artifact__ol_sbl_2bj_gtb} |
   |-|-|

   {#add-files-to-artifact__choicetable_qbl_2bj_gtb}
4. In the Artifacts tab, open an artifact.
5. **Opcional:** Add or remove documents from the legal matter.

   | Option | Steps |
   | Using the attachment icon | The attachment icon ![Attachment icon.]()appears in the Counsel Assist side bar when the external storage option is not enabled.{#add-files-to-artifact__p_fk2_nfg_h1c} 1. In the Counsel Assist sidebar, select the attachment icon. 2. In the Attachments pane, add, rename, or remove attachments. * To upload a document, select the Browse button or the add attachment icon (![Add attachment icon.]()) and select a file. Nota: If there are no attachments, the Browse button is available else the add attachment icon ![Add attachment icon.]() is available. * To rename an attached document, select the actions icon (![Actions icon.]()), select Rename and update the file name. * To delete an attached document, select the actions icon, select Remove. * To download an attached document, select the actions icon, select Download. {#add-files-to-artifact__ul_yhd_kg2_f5b} {#add-files-to-artifact__ol_xhd_kg2_f5b} |
   | Using the Documents tab | The Documents tab in the Artifacts form appears when the external storage option is enabled.{#add-files-to-artifact__p_ik2_nfg_h1c} * Upload a new document. 1. In the Documents tab, select Attach and select a file. 2. On the New Document form, select Attach file link and select a file. 3. Select Save. {#add-files-to-artifact__ol_d3d_kg2_f5b}In the Documents tab, a link to the document is listed in the External URL column of the documents list. * Remove an attached document. 1. In the Documents tab, select a document from the list that you want to delete. 2. Select Delete. {#add-files-to-artifact__ol_e3d_kg2_f5b}Access to these documents to various users is controlled in multiple ways. For more information on managing document access, see [Document access in a legal matter](https://www.servicenow.com/docs/aZr7pyt1c~TUzJJGhWizYA "Documents attached to legal matters are uploaded to the configured external storage system when the external storage option is enabled on an intake form with All or matter type selected. The access permission of these documents to various personas is controlled in real time, via a scheduled job, or on-demand."). {#add-files-to-artifact__ul_c3d_kg2_f5b} |
   |-|-|

   {#add-files-to-artifact__choicetable_vhd_kg2_f5b}