---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Close a legal matter

# Close a legal matter {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Close a legal matter assigned to you when you complete all activities for resolving
the legal matter. You can also close the matter if you find that it doesn't need any further
action.

## Antes de Iniciar

Ensure that you've closed all related matter tasks before closing the legal matter.  
Nota:  
A legal matter cannot be closed if it has any open ad hoc approval records or for its artifacts.

Role required: sn_lg_matter.matter_fulfiller

## Por Que e Quando Desempenhar Esta Tarefa

As a collaborator added to a legal matter, you can access and work on the legal matter just as matter owners can. However, you can't modify the Matter owner,
Assignment group, and Assignment group permission fields.

## Procedimento

1. Navigate to AllLegal RequestLegal Counsel Center.
2. In the Legal Counsel Center tab, select the list icon (![List icon]()).
3. In the Lists tab, open a legal matter by selecting an option under Matters.

   | Option | Steps |
   | As an assignee | 1. Select the Assigned to Me option. 2. Select a legal matter to work on. 3. If the legal matter is newly assigned to you, select Start to start working on it. The state of the legal matter updates to Work in Progress. {#close-legal-matter__p_zj2_nfg_h1c} {#close-legal-matter__ol_rbl_2bj_gtb} |
   | As a collaborator | 1. Select the Collaborations option. 2. Select a legal matter to work on. {#close-legal-matter__ol_sbl_2bj_gtb} |
   |-|-|

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4. **Opcional:** In the Activity section, enter comments, add links to related knowledge base articles, or attach files.
5. Click Close Complete.
6. In the Close Complete Matter dialog box, enter comments in the Comments field.  
   Comments entered in the Close Complete Matter dialog box will be posted in all open related requests.
7. Close related legal requests in the Assigned or Work in Progress states along with the parent request by selecting the Close related requests check box.
8. Click OK.

## Resultado

* The legal matter is closed and its state updates to Closed Complete.
* If the parent legal request of the matter is not associated with any other open matters, the request is also closed.
* If you chose to also close all related requests, they are also closed if they meet the following conditions:
  * The state is either Assigned or Work in Progress.
  * The requests are not associated with any other open matters.
  {#close-legal-matter__ul_hsg_pks_rnb}
{#close-legal-matter__ul_qjn_kx2_pjb}