---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure the webhook registry

# Configure the webhook registry {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Configure a callback URL for communication between the Legal Matter Management and Legal Tracker applications.

## Antes de Iniciar

Ensure you have installed and activated Legal Tracker spoke. For more information, see [Legal Tracker](https://www.servicenow.com/docs/access?context=legal-tracker-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).

Role required: admin, sn_lg_ops.legal_fulfiller

## Por Que e Quando Desempenhar Esta Tarefa

Configuring the webhook registry is required to synchronize updates in the External Matter record in the Legal Matter Management from the Legal Tracker application. After successful configuration, the Health status of the configuration must be Healthy. If the status is Broken, synchronization of the updates fails.

## Procedimento

1. Set the application scope to Legal Matter Management.
2. **Opcional:** If the application scope is not set correctly, perform the following:
   1. Select the Application scope icon (![Application scope icon]()).
   2. Select the option Application scope.
   3. In the filter navigator, search for and select Legal Matter Management.
   4. Refresh the page.
   {#configuring-webhook-for-lt-spoke__substeps_h21_vdc_gzb}
3. Navigate to AllSystem DefinitionTables.
4. Select Label for the Search scope and enter <kbd class="ph userinput">webhook</kbd>.
5. Select Legal Tracker Webhook Registry from the list.
6. Select Show Form from the Related Links section.
7. In the Description field, enter the description of the webhook.
8. In the Token field, fill in the details.
   1. Select the Lookup using the list icon ![Lookup using list icon.]().
   2. Select New.
   3. Fill in the details in the Token Verification New Record form.  
      {#configuring-webhook-for-lt-spoke__table_wzm_wf1_yyb__entry__2}

      | Field | Description |
      |-|-|
      | Name | Name of the token. |
      | Description | Description of the token. |
      | Token | Password to access the token. |
      [Tabela 1. Token Verification New Record form]

      {#configuring-webhook-for-lt-spoke__table_wzm_wf1_yyb}
   4. Select Submit.
   {#configuring-webhook-for-lt-spoke__substeps_ijd_lsk_lzb}
9. In the Name field, enter the name of the webhook.
10. Right-click in the page header and select Save.
11. Select Callback URL.  
    In the info message that appears, the Callback URL is displayed. Copy this URL to use in the Callback URL field in the Legal Tracker platform.
12. Log in to your Legal Tracker instance and select the settings icon (![Settings icon]()).
13. In the Integrations section, select Webhooks.
14. In the Matters section of the Webhooks page, select Add a new webhook.
15. On the form, fill in the fields.  
    {#configuring-webhook-for-lt-spoke__table_j4j_sj1_yyb__entry__2}

    | Field | Description |
    |-|-|
    | Callback URL | The Callback URL information copied from the Token Verification page. |
    | Events | Events for which automated information is available on the Legal Matter. The available options are: The Create and Update check box must be selected to receive the information in the associated Legal Matter for any new or modification made in the Legal Tracker platform. |
    | Secret key | Password to access the webhook information. |
    [Tabela 2. Create webhook form]

    {#configuring-webhook-for-lt-spoke__table_j4j_sj1_yyb}
16. Select Save \& close.

## Resultado

The webhook for the Legal Tracker application is successfully configured and the matter updates in Legal Tracker will be synced to Legal Matter Management and the details can be seen in external matter records. For a working
webhook configuration, the Health status must be Healthy. For any wrong configurations, the Health status is shown as Broken.