---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Transfer a legal request

# Transfer a legal request {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Transfer a legal request to a new practice area or category if the request was submitted with an inappropriate practice area or category.

## Antes de Iniciar

Ensure that the record producer is mapped to category. For more information, see [Add an intake form to a practice area](https://www.servicenow.com/docs/njd_XlD3BdXkqNuu~5_4pA "Add an intake form to a practice area to associate it with a record producer and define assignment rules and service level agreements.").

The transfer request action is available to the users having write access to the request, such as Practice Area Leads, Group Managers, and users with Request manager roles in New state.​ It is also available to the respective
fulfillers to whom the request is assigned in the Assigned state.

Role required: sn_lg_ops.request_fulfiller

## Por Que e Quando Desempenhar Esta Tarefa

## Procedimento

1. Navigate to AllLegal RequestLegal Counsel Center.
2. Select the List icon (![List icon]()).
3. Select Assigned to Me under Legal Requests.  
   Nota:  
   Practice Area Leads and Group Managers can transfer a legal request without assigning the request to anyone.
4. Open the legal request that you want to transfer.
5. Select the More Actions icon (![More Actions icon.]()) and then select Transfer Request.
6. In the dialog box, fill in the fields.  
   {#transfer-existing-legal-request__table_i3s_5tw_d5b__entry__2}

   | Field | Description |
   |-|-|
   | Practice area | Practice area to which you want to transfer the request. |
   | Category | Category associated to the practice area. Nota: If you select the Third party contract as the category, you need to use Send to Requester action instead of Submit after transferring the request. |
   | Subcategory | Subcategory associated with the category. |
   | Additional comments | Any comments that would be helpful in relation to the transfer of the legal request. |
   [Tabela 1. Transfer Request dialog box]

   {#transfer-existing-legal-request__table_i3s_5tw_d5b}
7. Select Transfer.  
   The information in the Variables section must be complete.
   * If you have the variable information, update the Variables details and select Submit.

     An email notification is sent to the requester, fulfiller, and anyone on the Watch list.  
     Nota:  
     If the legal request is transferred to Contracts, the Submit button is not available.
   * If you do not have the complete variable information, select Send to Requester to send the request back to the requester.

     An email notification is sent to the requester, and requested
     for. For more information, see [Update a legal request by requester](https://www.servicenow.com/docs/_I6ggM5NwuGX1hPf8I5PLQ "Update the variables in the form fields and submit the legal request by the requester once the request is sent back by the fulfiller.").
   {#transfer-existing-legal-request__choices_y22_gfc_3xb}
{#transfer-existing-legal-request__steps_cst_qkb_twb}

## Resultado

* The legal request is transferred to the selected practice area.
* When a request is transferred, the newly created request does not inherit the Privileged and Confidential setting from the parent legal request.
* A new request is created and the old request is canceled.
* The state of the new request is Draft.
* The fulfiller becomes the collaborator. Collaborators are assignees who have similar privileges as the person to whom the legal request is assigned.
* Any attachments in ServiceNow® storage or external storage like Google Drive and Microsoft OneDrive are transferred to the new request.
* After the request is sent to the requester, the fulfiller's name is moved from the Collaborators field to the Watch list.
* The request state is changed to New after the variables are updated and submitted by the fulfiller.
{#transfer-existing-legal-request__ul_ibv_4hx_d5b}